This is your chance to nominate the hero in your life! The APCO Emergency Communications Center (ECC) Awards and Technology Leadership Awards are open. ECC awards honor those who have demonstrated the highest level of personal and professional conduct in public safety communications. The technology awards recognize ECCs for their use of technological advancements and the demonstrated benefit conferred on employees and the citizens they serve. The deadline to submit nominations is April 1.
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In response to critical staff shortages across the nation in the public safety communications industry, APCO is offering the course Public Safety Communications Staffing and Employee Retention. The course provides innovative ideas and solutions, including over 300 tips, guidelines and effective practices agencies can implement, including creating effective shift schedules, recruiting candidates and maintaining staff. The course can be completed online and the next course begins on April 12.
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KMVT 11
“We are going to find you, just don’t hang up the phone,” telecommunicator Ethan Ross told the woman who couldn’t communicate her location because she was unable to breathe.
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KOCO 5
The 20,000-square-foot facility will house public safety telecommunicators and emergency operations and be resistant to tornadic activity.
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Ozarksfirst.com
Emergency Medical Dispatcher Tosha Burns instructed the caller on CPR for more than 35 minutes until paramedics arrived.
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Union-Bulletin
Four Walla Walla public safety telecommunicators and four District 3 Washington State Patrol telecommunicators were cited for impressive and commendable professionalism and attention to detail.
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WUSA 9
Assistant Supervisor S. Palau convinced a man who called 9-1-1 with a loaded gun to his head to turn himself in to deputies and seek mental health treatment.
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Earn CDEs required for recertification in an upcoming course. Information on additional courses and dates is available on APCO's website.
Beginning February 1
Beginning February 15
March Courses
View all upcoming courses
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