On September 21, APCO met with staff for Federal Communications Commission (FCC) Chairwoman Rosenworcel to discuss several 9-1-1 issues. Regarding an FCC proposal to facilitate the implementation of Next Generation 9-1-1, APCO reiterated positions from its comments that the FCC action must be aligned with the approach outlined in federal NG9-1-1 funding legislation and urged the FCC to adopt interoperability requirements for service providers. Separate from NG9-1-1, APCO expressed support for FCC action to require wireless service providers to implement location-based routing and to explore additional avenues for ensuring that emergency communications centers receive actionable location information in the form of dispatchable location.
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Motorola Solutions Foundation, the charitable arm of Motorola Solutions, recently awarded a $60,000 grant to APCO. Administered through APCO’s Commercial Partner Scholarship Program, this initiative aims to make scholarship funds readily available to emergency communications professionals for education, training and professional development programs. The scholarship application window opens January 1, 2024.
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The United States and international cybersecurity authorities have issued a joint cybersecurity advisory (CSA) titled "People's Republic of China-Linked Cyber Actors Hide in Router Firmware." The authoring agencies have observed People's Republic of China-linked cyber actors leveraging this exploitation of routers to pivot from global subsidiary companies to corporate headquarters networks in the U.S. and Japan. The CSA provides specific detection and mitigation methods.
Read the full alert
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The following agencies have received APCO Agency Training Program Certification, a Project 33® Initiative:
Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment.
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WFTV 9
Suzanne Paxton helped a woman deliver her own baby alone at her apartment using a “calm voice and professionalism,” according to the EMS director.
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Washington Examiner
Under the proposal, Pierce County, Tacoma, Puyallup and South Sound 911 would merge.
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WXII 12
Jeremy Smith, a supervisor with Forsyth County's Emergency Services 911, and Jaclyn Nelson, a telecommunicator with the Forsyth County Sheriff's Office, teamed up to deliver aid when a colleague collapsed during their shift.
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EMS 1
Personnel from the North Shore Regional 911 Dispatch Center led field responders to the patient located a half mile into the woods.
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Whether you work at a school, office building or municipal building, deciding to evacuate your staff during an emergency is one of the hardest decisions that a manager must make. The nature of emergency services makes this decision more complicated — we all know that emergencies do not stop just because our center is having one. Few know this as well as Macomb County (Michigan) Sheriff’s Office Dispatch Director Angela Elsey. When you hear her speak about her experiences today, she is poised and empowered by the idea that sharing her story will help others learn, but during the incident she kept only two things in her focus: her people and the department’s duty to serve the county.
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This article originally appeared in the September/October issue of PSC Magazine.
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