NICE
PSC eNews Weekly
Friday, October 20, 2023

Registration is now open for APCO's first-ever 9-1-1 Wellness Summit! Join us February 6 in Atlanta to gain strategies to mitigate stress and trauma, allowing you to better save lives and live well. Enroll today and unlock the key to personal and team health. Learn more and register.

 

Space is open for APCO Illuminations training, providing new topics for telecommunicators monthly with an annual subscription and up to 12 CDEs per year. Training track topics beginning November 1 include Active Shooter: EMD & EMS Partnership (EMD Track) and When Social Media Challenges Go Wrong (General Track). The deadline to sign up to access these topics is October 24.
Learn more 

 

In honor of Cybersecurity Awareness Month, APCO shares why cybersecurity education is important and some resources for ECCs to use when developing their cybersecurity education program.
Watch the video

 

Obtain an APCO certification as a radio technician in the emergency communications field. Seats are available now for the October exam. The online exam covers the material that a two-way radio technician working in a communications center and the field should know. The major areas tested include FCC regulations, basic electronics and special issues that are encountered in public safety communications. The exam costs $79 for APCO members and $99 for non-members. October's exam is open for registration now.

 

The National Institute of Standards and Technology (NIST) has recently released information about a critical vulnerability related to the Cisco emergency responder data sheet. The Cisco emergency responder enhances existing 9-1-1 functionality offered by the Cisco Unified Communications Manager. The Cisco emergency responder data sheet assures that the Cisco Unified Communications Manager will send emergency calls to the appropriate emergency communications center (ECC) for the caller's location, and the ECC can identify the caller's location and return the call if necessary. 

This identified critical vulnerability could allow an unauthenticated, remote attacker to log in to an affected device using the root account, which has default, static credentials that cannot be changed or deleted. This vulnerability is due to static user credentials for the root account that are typically reserved for use during development. ECCs are encouraged to work with their vendors to ensure appropriate software has been updated. There are no current workarounds. More information about this critical vulnerability can be found online.

 
Comtech Telecommunications Corp.
EFJohnson
Eventide Inc
Industry News
News 5 WCYB
A baby girl was born 12 minutes after Kari Bogle began providing medical instructions to the father.
 
Amityville Record
Aviolo’s quick and calm response helped save the life of a 5-year-old boy found at the bottom of a family pool.
 
CNY Central
Onondaga County Department of Emergency Communications/911 Center joins other emergency services and law enforcement for a recruiting day at the college.
 
TV 6 Fox UP
The $4 million emergency communications center includes upgraded technology, is 10 times larger than the old ECC and allows public safety telecommunicators to work more efficiently, officials said.
 
SoftWright LLC
Training Schedule Update

Fundamentals of Next Generation 9-1-1 (NG9-1-1)
In Person – Daytona Beach, FL: 10/31 - 11/1 (16 CDEs)

Communications Training Officer, 6th Edition
Online: 11/1 - 12/5 (24 CDEs)

Bullying and Negativity in the Communications Center, 2nd Edition
Virtual Classroom: 11/8 - 11/28 (8 CDEs)

Comprehensive Quality
Online: 11/8 – 12/9 (16 CDEs)

Crisis Negotiations, 2nd Edition
Online: 11/8 - 11/28 (8 CDEs)

Fundamentals of Tactical Dispatch
Virtual Classroom 11/14 - 11/15 (16 CDEs)

See all upcoming training

 
 
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