On January 25 the Federal Communications Commission (FCC) adopted rules to require wireless carriers to implement location-based routing, which entails routing 9-1-1 calls based on the location of the caller instead of the cell tower transmitting the call. APCO has been supportive of this change, noting in comments to the FCC last year that location-based routing will reduce the occurrence of misroutes, which will reduce delays in emergency response and save lives.
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There are less than two weeks left to register for the 9-1-1 Wellness Summit! Join us for practical strategies to mitigate stress and trauma, allowing you to better save lives and live well. Register today and unlock the door to personal and team health.
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We are pleased to announce a new membership category for students and educators. This new membership category is intended to increase an interested student’s exposure to the public safety communications industry through APCO membership benefits, training and events. It opens up awareness of public safety telecommunications as a career option and helps develop leaders for the future by reaching students with an aptitude for related careers early.
Learn more
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Get certified to teach APCO courses at your ECC. APCO’s Agency Instructor courses provide the certification needed to teach:
- Communications Training Officer
- Emergency Medical Dispatch
- Fire Service Communications
- Law Enforcement Communications
- Public Safety Telecommunicator
Several training dates for the APCO Agency Instructor courses are available. All instructor candidates must have successfully completed the student course in the discipline in which they seek certification.
Learn more
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Courtney M. Waldron is a shift supervisor for the City of Lawton in Lawton, Oklahoma. Waldron began her career with Lawton in August 2018 and quickly rose to the rank of shift supervisor by March 2022. Her co-workers describe this promotion as a “direct reflection of her staunch loyalty to the dispatch center and her job performance.” Waldron exemplifies professionalism as a telecommunicator. She embraces the ever-emerging technologies facing our profession and strives to ensure her staff is prepared for challenges. According to her fellow telecommunicators, “the commitment on her part [is] paramount in the dispatch center’s continuous operations” and success.
Read more
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WWLP.com
The mayor thanked the new telecommunicators and families “for your sacrifice and commitment to working on the ‘frontlines’ to help enhance our public safety response.”
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The Meadville Tribune
Crawford County, Pennsylvania, is moving toward making its land mobile radio system interoperable in a project expected to cost $15 million to $20 million.
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Penobscot Pilot
The county has hired seven public safety telecommunicator, now filling 11 out of 14 positions. The hires came after commissioners approved increased wages and benefits.
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Seats are available for these online courses that begin on February 7:
More upcoming training in February:
APCO Virtual Classroom
Online Courses
Additional course topics and dates are available. See the schedule.
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