The 9-1-1 Wellness Summit is next week! This is your last chance to register to gain valuable insights into stress and trauma management in public safety communications. Join us in Atlanta.
Register now
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Equip your ECC staff with the skills and knowledge necessary to stay ahead of evolving cyber threats. Built on the experiences of public safety cybersecurity experts and ECC professionals, the APCO course Cybersecurity Fundamentals for the ECC provides the most up-to-date critical information for safeguarding ECC data against cyberattacks. Discussions address topics specific to ECC operations, including why ECCs are a target, pre-hacked devices and software, ransomware, cyberattack case studies and more. Participants will also gain access to valuable resources for formulating a robust incident response plan, ensuring readiness in the face of a cyberattack. The one-day instructor-led course is offered in the APCO Virtual Classroom on February 13 and May 21 from 8 a.m. to 5 p.m. ET. The cost to attend is $288 for APCO members and $332 for non-members. Worth 8 CDEs.
Learn more and register
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February 26 | 2 p.m. ET
Free for all; no CDEs will be offered for this webinar
This webinar will discuss and explore the current state of signal booster use; applicable FCC rules and related fire codes; root causes of current challenges; best practices for standards, requirements, processes and testing; and ideas and outlook for an improved future. Speaker: John Foley, Managing Director, Safer Buildings Coalition (SBC).
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The following agencies have received APCO Agency Training Program Certification, a Project 33® Initiative:
Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment.
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Fox 2 KTVU
The city received a $2.5 million grant that is going towards mental health resources for burned out telecommunicators and hiring more people.
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Observer
In addition to serving as the county’s training officer, Burton coached a woman through successful CPR for her husband after he collapsed while doing yard work.
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HeraldNet
The Snohomish County, Washington, program known as Nurse Navigation allows ambulance crews to concentrate on more urgent calls.
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WSMV 4
Telecommunicators gave instruction for delivery, and the baby was born before sheriff’s office and county EMS personnel arrived.
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LevittownNow.com
The cyberattack gang Akira knocked out systems, and public safety telecommunicators are using pen and paper to track emergency calls.
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There’s still time to register for training starting in February:
Instructor Courses
Teach APCO courses at your agency. Instructor courses begin February 28 and can be completed online:
- Communications Training Officer, 6th Edition, Instructor
- Emergency Medical Dispatch, 5th Edition, Version 4, Instructor
- Fire Service Communications, 3rd Edition, Instructor
- Law Enforcement Communications, 1st Edition, Instructor
- Public Safety Telecommunicator 1, 7th Edition, Instructor
Canada Instructor Courses
See additional course topics and dates.
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