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PSC eNews Weekly
Friday, February 2, 2024

The 9-1-1 Wellness Summit is next week! This is your last chance to register to gain valuable insights into stress and trauma management in public safety communications. Join us in Atlanta.
Register now

 

APCO presents awards to public safety communications personnel who have demonstrated the highest levels of personal and professional conduct and performance in the line of duty. Nominate your colleagues, your ECC or yourself for an Emergency Communications Center Award or Technology Leadership Award. The deadline to submit is April 1.
Submit a nomination

 

Equip your ECC staff with the skills and knowledge necessary to stay ahead of evolving cyber threats. Built on the experiences of public safety cybersecurity experts and ECC professionals, the APCO course Cybersecurity Fundamentals for the ECC provides the most up-to-date critical information for safeguarding ECC data against cyberattacks. Discussions address topics specific to ECC operations, including why ECCs are a target, pre-hacked devices and software, ransomware, cyberattack case studies and more. Participants will also gain access to valuable resources for formulating a robust incident response plan, ensuring readiness in the face of a cyberattack. The one-day instructor-led course is offered in the APCO Virtual Classroom on February 13 and May 21 from 8 a.m. to 5 p.m. ET. The cost to attend is $288 for APCO members and $332 for non-members. Worth 8 CDEs.
Learn more and register

 

February 26 | 2 p.m. ET
Free for all; no CDEs will be offered for this webinar

This webinar will discuss and explore the current state of signal booster use; applicable FCC rules and related fire codes; root causes of current challenges; best practices for standards, requirements, processes and testing; and ideas and outlook for an improved future. Speaker: John Foley, Managing Director, Safer Buildings Coalition (SBC).

Register

 

The Georgia Peace Officer Standards and Training (POST) Council recently granted approval for credit for training available through the APCO Institute. The approval includes most APCO courses, the Registered Public-Safety Leader (RPL) Program and the Certified Public-Safety Executive (CPE) Program. This approval authorizes APCO to submit the training on behalf of students for training credit required by the Council. See all training opportunities on the APCO training page.

 

The following agencies have received APCO Agency Training Program Certification, a Project 33® Initiative:

Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment.

 
Comtech Telecommunications Corp.
EFJohnson
Eventide Inc
Industry News
Fox 2 KTVU
The city received a $2.5 million grant that is going towards mental health resources for burned out telecommunicators and hiring more people.
 
Observer
In addition to serving as the county’s training officer, Burton coached a woman through successful CPR for her husband after he collapsed while doing yard work.
 
HeraldNet
The Snohomish County, Washington, program known as Nurse Navigation allows ambulance crews to concentrate on more urgent calls.
 
WSMV 4
Telecommunicators gave instruction for delivery, and the baby was born before sheriff’s office and county EMS personnel arrived.
 
LevittownNow.com
The cyberattack gang Akira knocked out systems, and public safety telecommunicators are using pen and paper to track emergency calls.
 
Training Schedule Update
 
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