APCO’s inaugural Wellness Summit took place February 6 in Atlanta and welcomed close to 200 attendees from all over the U.S. and Canada. Health and wellness in 9-1-1 has been discussed in many formats, and the summit was an opportunity for attendees to share face-to-face, be vulnerable and take home the tools they need to create successful wellness programs at their agencies.
Thank you to everyone who joined us in Atlanta, and thank you to our sponsors who helped make the Summit possible.
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APCO seeks volunteers to serve on the National Joint TERT Initiative, LLC (NJTI) – Telecommunicator Emergency Response Taskforce (TERT) Committee. NJTI is a partnership between APCO and NENA to support the TERT program. Membership in APCO or NENA is required for participation. Volunteers on the NJTI–TERT Committee will assist with promoting TERT nationally, including website and social media content; strengthening connections and partnerships; updating TERT training as necessary; and much more. The deadline to apply is March 1.
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The APCO Young Professionals Committee is proud to recognize Jorian Jewell as the quarter’s young professional spotlight. He was working two retail jobs and planning on going back to school when he landed his job as a telecommunicator, which quickly turned into a career for him. When asked what drew him to this profession, Jorian said, “After I figured out what I was doing, the ability to be a support to both responders and the callers really struck a chord within me, which is why I have kept at it and why I look forward to continuing this work.”
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Lake & McHenry County Scanner
Lake County Sheriff’s Office Telecommunicator Monika Reum, assigned to the crisis outreach and support team, responded to a veteran in crisis and gathered valuable information that helped resolve the situation.
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Richmond County Daily Journal
North Carolina can pinpoint the location of callers and the nearest trooper thanks to an upgraded CAD system.
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Lysa Renee Baker, RPL, CPE, passed away January 26 in Yukon, Oklahoma, at the age of 48. Baker served in public safety for more than 25 years, marked by notable achievements. Her roles ranged from 9-1-1 public safety telecommunicator to instructor, reflecting her diverse expertise and commitment to excellence. She served in the Bethany Police Department. In addition to her APCO certifications, Baker earned a bachelor’s degree from the University of Central Oklahoma where she studied criminal justice and communications. She was an APCO member since 2010.
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Sign up for a virtual course if you have limited time but still want to pursue professional development. Courses in the APCO Virtual Classroom are led online in real-time by APCO’s adjunct instructors and conducted in an interactive, engaging classroom online. With a set time and schedule, the courses are completed within a specific time frame. Get top-notch training and earn CDEs for recertification in days rather than weeks.
Upcoming virtual courses:
See the virtual course schedule
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