Each year the second week in April is known as National Public Safety Telecommunicators Week and a chance for the over 100,000 public safety telecommunicators working in emergency communications centers (ECCs) across the globe to be recognized for the lifesaving work they provide to more than 240 million callers every year.
On behalf of APCO’s Executive Committee, we want to thank you for impacting the lives of so many people and truly being the first, first responder with a heart of gold. You are all heroes to us, and we appreciate your professionalism, respect, integrity and dedication. We appreciate the excellent service you provide, not only the second week in April every year but every single day with every call you take.
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Register now for Nexus 2024, taking place May 29-30 in National Harbor, Maryland, for real-life scenarios and after-action report-style discussions. Prior scenarios included Hurricane Ida impacting Louisiana, a multiple vehicle accident in Washington, D.C., and more. This year, attendees can expect a new slate of multiple scenario-oriented panel discussions to showcase how advanced technologies can improve emergency communications and response. Technology solution providers will also be on hand to demonstrate the latest tools available today and in development.
The 2024 Leaders Dinner will also take place on May 29. Registration for this event is now just $50. Attend to honor the individuals who have been tireless, continuing advocates for public safety communications and those who serve in the industry.
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Register for an annual subscription and earn CDEs with new monthly topics with APCO Illuminations. Register for the general track to gain access to topics, including crisis intervention training (CIT), understanding autism plus 10 additional topics with an annual subscription. The EMD track also features new topics monthly, including psychological problems, amputation, mass casualty calls and more. The cost for an annual subscription (12 monthly courses worth 1 CDE each) is $121 for APCO members and $132 for non-members.
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The National Center for Missing & Exploited Children (NCMEC) is seeking success stories to recognize emergency communications centers that contributed to the successful rescue or recovery of a missing or sexually exploited child in the 2023 or first quarter of 2024. Please send your stories to Senior Program Manager Fred Miller at femiller@ncmec.org.
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APCO still seeks a Host Committee Chairperson for APCO 2025, taking place in Baltimore on July 27-July 30, 2025. We are currently accepting nominations, and you can find complete information regarding the nomination requirements on PSConnect under Announcements. Please submit your complete nomination to Patricia Giannini Henry at henryp@apcointl.org. The deadline for submission is May 1, 2024.
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On September 11, 2023, in what appeared to be a malicious attack on the REJIS system (a provider of data processing server and online information systems for law enforcement, prosecutors, courts, correctional institutions, probation and parole agencies at the federal, state, county and local levels), agencies’ law enforcement printers were re-routed to Troop C. By doing so this accounted for over 120 agencies having their administrative messages and hit confirmation requests/responses forwarded to Troop C communications. Thank you, Troop C, for all the help you provided to your surrounding law enforcement agencies.
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Spectrum News 1
A behavioral health counselor delivers “psychological first aid” in the wake of emergencies such as those connected to children or pets or if a first responder is injured or killed.
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Signal Cleveland
The $8 million project will identify calls via an internet protocol address, improving the ability of public safety telecommunicators to locate callers.
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Tap Into
The New Jersey agency will install 11 new consoles, increasing by four the number of public safety telecommunicators able to work at the same time.
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