Nexus 2024 is just two weeks away! There is still time to register for this event taking place May 29-30 in National Harbor, MD. Experience sessions on real-life events including a mass shooting in Nashville, the Key Bridge collapse, a 9-1-1 outage event and more.
Register now
We are excited to announce that FCC Commissioner Anna Gomez, a former recipient of APCO’s Leadership in Public Safety Communications Award, will provide welcoming remarks to kick off the evening’s program at APCO’s annual awards dinner. Commissioner Gomez has been a strong advocate of public safety communications throughout her career, and we are honored to host her as we recognize a deserving slate of 2024 award winners. Join us May 29 for the 2024 Leaders Dinner.
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Voting is now open for the APCO 2024 T-shirt contest! Pick which design you'd like to see on this year's shirt.
Vote now
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Seats are available for two pre-conference courses at APCO 2024. Choose from Cybersecurity Fundamentals for the ECC or Bullying and Negativity in the Communications Center, 2nd Edition. Both courses are on Saturday, August 3, in Orlando, Florida, from 8 a.m. to 5 p.m. These courses are open to both APCO members and non-members and are worth 8 CDEs. You do not have to attend APCO 2024 to attend a pre-conference course. The registration fee for APCO members is $230 and $280 for non-members. Seats are limited.
Learn more and register
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The deadline has been extended to June 2 to join the following groups:
- Best Practices for ECCs When Processing Vehicle Telematics Calls From Telematic Service Providers
- Core Competencies and Minimum Training Standards for ECC Supervisor
- Core Competencies, Operational Factors, and Training for Next Gen Technologies in the ECC
- Emergency Communications Common Disposition Codes For Data Exchange
- Minimum Operational Standards for the use of TTY/TDD or Similar Device in the ECC
Share your expertise and help APCO develop/improve important industry standards.
Join now
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Designed for public safety professionals, the Registered Public-Safety Leader (RPL) Program focuses on advancing supervisory and management abilities crucial for effective ECC operations. Delivered entirely online, this program covers diverse topics, including management dynamics, team performance enhancement and communication skills refinement. Seats are open for programs that start in June and July.
Learn more
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KCTV 5
Automated Abandoned Callback helps by returning calls to 9-1-1 callers who hung up before public safety telecommunicators could answer.
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Fox 8
Chagrin Valley (Ohio) Telecommunicator Katie Friday said “as a mom, I knew this was quick. Because you can tell.”
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KSNB Hastings
The county board is investing $1 million in communications after the sheriff’s department was unable to communicate with the Nebraska State Patrol during a 2021 active shooter incident.
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Sign up for an APCO Institute online, virtual or in-person course to enhance your skills and earn CDEs for recertification. Click on a course date to learn more and register.
Virtual Classroom Courses
The curriculum is presented in real-time by an APCO adjunct instructor with the convenience of online learning.
- Fire Service Communications, 3rd Edition (32 CDEs) — 6/3 - 6/6
- Law Enforcement Communications, 1st Edition (32 CDEs) — 6/10 - 6/13
- Communications Center Manager, 1st Edition (24 CDEs) — 6/18 - 6/20
- Communications Center Supervisor, 5th Edition (24 CDEs) — 7/17 - 7/19
Online Courses
Participate in courses on your schedule from the convenience of your desk.
- Public Safety Communications Staffing & Employee Retention (8 CDEs) — 6/12 - 7/2
- Fundamentals of Tactical Dispatch (16 CDEs) — 6/19 - 7/9
- Surviving Stress (8 CDEs) — 6/19 - 7/9
- Comprehensive Quality (16 CDEs) — 6/19 - 7/23
In-Person Courses
Get the in-person interaction and network with industry peers by registering for a live classroom course.
Additional courses and dates are available. See the schedule
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