 Pre-order your conference T-shirt for APCO 2024! These commemorative shirts sell out fast so order yours today and pick it up onsite in Orlando.
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The APCO Illuminations Program offers new track topics that begin July 1. The Illuminations EMD track focuses on interacting with the mass casualty incident and the general track addresses boating incidents. The CTO track covers CTO liability. The annual subscription fee for 12 monthly courses, each worth one CDE, is $125 for APCO members and $145 for non-members.
See all topics and register
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The following agencies have received APCO Agency Training Program Certification, a Project 33® Initiative:
Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment.
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Devan Phillis is the frequency coordinator for the Ohio MARCS Program Office. He was born in Zanesville, Ohio, where he now lives with his wife Megan and their pets. Phillis attended the computer networking electronic technology (CNET) program at Mid-East Career and Technology Centers (Zanesville Campus). He has had several hobbies over the last 15 years involving two-way radios and/or electronics. In 2013, he turned his hobbies into a career by becoming an electronic technician (ET) 1 with the Ohio State Highway Patrol, where he worked for the next 11 years and earned two promotions to ET3. In 2022 he joined MARCS as the frequency coordinator. Phillis is now helping public safety agencies across all 88 counties of the state he is proud to call his birthplace and his home.
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Fox 5
Landlines, cell phones and computers in the area of the incident can receive alerts, which may be email, texts or phone calls.
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Daily Times
Scioto County, Portsmouth and New Boston (Ohio) will combine their emergency communications centers to “reduce response times and save our community money,” said Sheriff David Thoroughman.
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CBS News
9-1-1 Dispatchers Union President Burt Wilson said the computer system has crashed up to nine times since the new center was unveiled two months ago. He said the $9 million renovation and upgrades are “like lipstick on a pig.”
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Fox 2 Detroit
The $963,000 in federal funds is expected to improve response times and call tracking and cover the cost of a backup power generator.
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The Daily Review
Public safety telecommunicators Stacey Cotter and Justin McCarthy were praised for quick dispatch of fire rescue and remaining on the line to help keep the paralyzed woman calm as crews raced to the scene.
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St. Kitts & Nevis Observer
Officials stressed that public safety telecommunicators have been trained to provide medical assistance before emergency medical responders arrive at the scene.
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Content provided by Anritsu
In emergencies, first responders racing to save lives and property must contend with various obstacles. Communication shouldn’t be one of them, yet coverage gaps in terrestrial networks caused by fire, earthquakes, heavy storms, and other natural disasters can cause dropped transmissions. For this reason, non-terrestrial networks (NTNs) are becoming a key element of public safety networks.
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Limited seats are available in these upcoming courses. Choose from virtual, online or in-person.
Virtual Classroom Courses
Online Courses
In-Person Courses
See the course schedule
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