• The housing and early bird rates end at 11:59 p.m. ET on July 8. After this date, registration fees will increase, housing availability cannot be guaranteed, and fees will increase for all of the special events at APCO 2024. Register and book your room now!
• Pre-order your conference T-shirt! These will sell fast on-site so order now and pick yours up in person in Orlando. Pre-orders close on July 10 — order now to ensure you get the official conference T-shirt as a keepsake.
• Maximize your educational experience at the conference by purchasing the session recordings. Purchase before August 2, and for only $100 you will get all 120 professional development session recordings PLUS a select number of video recorded sessions! 

Swatting Identification and Mitigation Tips for ECCs
July 9 | 2:00 - 3:00 p.m. ET
Free for members; $59 for non-members | Worth 1 CDE
Register
Sponsored by Eagle Eye Networks

Reclassification Update: OMB Requests Input for SOC Revision
July 17 | 2:00 - 3:00 p.m. ET
Free for all | Worth 1 CDE
Register

Ann Elizabeth Harper, 60, of Karns, Tennessee, passed away on June 9. She was a public safety telecommunicator with Tennessee Valley Authority Police & Emergency Management in Knoxville. Harper became an APCO member in 2015.

[Originally published in the July/August 2024 PSC magazine]

In the realm of public safety technology, where every second counts and the stakes are often life or death, training is paramount. Whether it’s firefighters mastering radio equipment, emergency medical technicians (EMTs) communicating with hospitals, or law enforcement officers protecting regional assets, the ability to rapidly acquire and retain knowledge is crucial. Microlearning is a revolutionary approach to training that is transforming how public safety personnel receive education and prepare for their mission-critical roles.
Read more

Finish an online course in weeks! The following online courses begin on July 17 and end on August 6:

• Active Shooter Incidents (8 CDEs)
• Crisis Negotiations, 2nd Edition (8 CDEs)
• Disaster Operations and the Communications Center (8 CDEs)
• Surviving Stress (8 CDEs)

Seats are available in the following virtual classroom courses starting soon:

• 7/16: Bullying and Negativity in the Communications Center, 2nd Edition (8 CDEs) 
• 7/23 - 7/25: Communications Center Manager, 1st Edition (24 CDEs)
• 7/29 - 8/2: Public Safety Telecommunicator 1, 7th Edition (Canada) (40 CDEs)

Prefer in-person training? Consider an upcoming course:

• 8/3 — Orlando, FL: Bullying and Negativity in the Communication Center, 2nd Edition (8 CDEs)
• 8/3 — Orlando, FL: Cybersecurity Fundamentals for the ECC (8 CDEs)
• 8/20 - 8/21 — Pontiac, MI: Fundamentals of Next Generation 9-1-1 (16 CDEs)
• 9/10 - 9/11 — Forsyth, GA: Fundamentals of Next Generation 9-1-1 (16 CDEs)
• 9/12 - 9/13 — Forsyth, GA: Intermediate Cybersecurity Principles for the ECC (16 CDEs)

See all upcoming courses