Earlier this month APCO received final approval for the Supplemental Emergency Responder Recommendations standard. This standard focuses on the recommendation for 9-1-1 calls that traditionally resulted in the dispatch of law, medical or fire personnel being supplemented or replaced by an alternative responder. This standard addresses how ECCs can incorporate the use of alternative responders into their current call taking processes for non-violent situations.
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Part 90 FCC Licensing From A to Z
September 24 | 1:00 - 2:00 p.m. ET
Free for all | Worth 1 CDE
Sponsored by SiteSafe
Navigating the complexities of Part 90 FCC licensing can be challenging, but it’s essential for ensuring compliance and optimal operation of land mobile radio services. This comprehensive webinar is designed to guide you through Part 90 licensing, from understanding the basic requirements to mastering the application process and managing your license effectively.
9-1-1: Where It’s Headed
October 1 | 1:00 - 2:00 p.m. ET
Free for members; $59 for non-members | Worth 1 CDE
Sponsored by Hexagon
This is a time of incredible change in the public safety community. From staffing challenges to new technology, consolidation and funding, the challenges are many. So are the opportunities. This is the time to think in new ways about emerging technological capabilities and how we leverage them to create safer communities and more effective organizations with better results. Join this webinar to learn how agencies, vendors and other stakeholders can collaborate to address current challenges and leverage opportunities to create safer communities and more effective organizations.
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APCO is proud to announce the 2023-2024 graduates of the Registered Public-Safety Leader (RPL) Program. These dedicated professionals were recently recognized at APCO 2024 in Orlando, where a special graduation breakfast was held in their honor. We invite you to celebrate their success by watching a video of the graduates. Congratulations to all our new RPLs!
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The Member Chapter Services Committee is pleased to announce the next recipients of the Teammates in Action award. On November 7, 2023, Williamson County Department of Emergency Services received a call for a fire in a wood line. The fires spread quickly to 150 acres. Public safety telecommunicators Hake and Cummings worked together to dispatch additional needed units, document responses and coordinate communication with the scene.
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The following agencies have received Agency Training Program Certification, a Project 33® Initiative:
Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment.
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Northjersey.com
The system gives interoperability among the county and its municipalities, using the same radio frequencies and equipment and allowing services to be dispatched within 45 seconds of receiving a 9-1-1 call.
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WJBF
The response by 9-1-1 has been criticized for slowness in the Augusta, Georgia, area. An investigation shows that it is caused by too many calls from one location, too many non-emergency calls and a staffing shortage.
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West Virginia Watch
The county is considering contracting a licensed clinical social worker to serve public safety telecommunicators, sheriff’s deputies, emergency medical services and volunteer firefighters.
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Philly Voice
Changes made by the Philadelphia police also allow civilians to apply for supervisor roles with the aim of improving response times and employee retention.
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