Earlier this week, APCO International and NENA: The 9-1-1 Association sent joint letters to the presidential campaigns of Vice President Kamala Harris and Governor Tim Walz, and former President Donald Trump and Senator J.D. Vance, inviting a campaign pledge to support full federal funding for the nationwide implementation of Next Generation 9-1-1 (NG9-1-1).
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Join public safety professionals, state and local government leaders and innovative companies from the private sector to explore ways to improve retention, innovate recruiting, streamline the hiring process, implement creative staffing strategies and build a culture of excellence. The 9-1-1 Staffing Crisis Summit will take place October 22-24 in Fort Worth, Texas. Never been? Check out things to do while you're there.
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Starting October 1, the APCO Illuminations program will offer new topics. The Illuminations general track focuses on the PST role in an active shooter incident; the Illuminations EMD track covers febrile seizures and the CTO track addresses generational training. Earn 12 CDEs with an annual subscription fee of $125 for APCO members and $145 for non-members.
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Part 90 FCC Licensing From A to Z
September 24 | 1:00 - 2:00 p.m. ET
Free for all | Worth 1 CDE
Sponsored by SiteSafe

9-1-1: Where It’s Headed
October 1 | 1:00 - 2:00 p.m. ET
Free for members; $59 for non-members | Worth 1 CDE
Sponsored by Hexagon

Cybersecurity Fundamentals for the ECC provides the most up-to-date critical information for safeguarding ECC data against cyberattacks. Discussions address topics specific to ECC operations, including why ECCs are a target, pre-hacked devices and software, ransomware, and cyberattack case studies. Students will also learn the steps to formulate an incident response plan. The one-day instructor-led course is offered in the APCO Virtual Classroom on October 29. The cost to attend is $305 for APCO members and $355 for non-members. Worth 8 CDEs.
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On February 27, 2024, Telecommunications Operator Lyz Wood of the Pampa (Texas) Police Department dealt with several wildfires that were threatening the city and county. Congratulations to Wood on her calm in a chaotic situation, her eye for detail and her teamwork, which ensured the best possible outcome during the wildfires.
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Register for an upcoming virtual, online or in-person course.  

Online Courses

• Bullying and Negativity in the Communications Center (8 CDEs)
  9/18 - 10/8 | 10/9 - 10/29 | 11/13 - 12/3
• Comprehensive Quality (16 CDEs)
  9/18 - 10/22 | 10/9 - 11/12 | 11/13 - 12/17
• Communications Training Officer, 6th Edition (24 CDEs)
  9/18 - 10/22 | 10/9 - 11/12 | 11/6 - 12/10
• Disaster Operations and the Communications Center (8 CDEs)
  9/18 - 10/8 | 10/9 - 10/29
• Fundamentals of Tactical Dispatch (16 CDEs)
  9/18 - 10/8 | 10/9 - 10/29 | 3/12 - 4/1

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Virtual Classroom Courses

• Law Enforcement Communications (9/17 - 9/20) 32 CDEs
• Emergency Medical Dispatch Manager (9/26) 8 CDEs
• Crisis Negotiations, 2nd Edition (10/1)  8 CDEs
• Public Safety Telecommunicator 1, 7th Edition (10/7 - 10/11)  40 CDEs
• Bullying & Negativity in the Communications Center, 2nd Edition (10/15) 8 CDEs
• Cybersecurity Fundamentals for the ECC (10/29) 8 CDEs

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In-Person Courses 

Sevierville, TN:

• 10/7: Bullying and Negativity in the Communications Center, 2nd Edition (8 CDEs)
• 10/8 - 10/9: Fundamentals of Tactical Dispatch (16 CDEs)
• 10/10: Active Shooter Incidents for Public Safety Communications, 2nd Edition (8 CDEs)
• 10/11: Surviving Stress (8 CDEs)

Addison, IL:

• 10/14: Customer Service in Today's Public Safety Communications (8 CDEs)

Dublin, OH:

• 10/21 - 10/22: Fundamentals of Next Generation 9-1-1 (16 CDEs)

Ruston, LA: 

• 11/4 - 11/8: Public Safety Telecommunicator 1, 7th Edition (40 CDEs)

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SecuLore Unveils CJIS Assist™, a New Service Providing Compliance-Focused Cybersecurity Monitoring & Vulnerability Scanning