APCO is proud to stand by our members through rain or shine. One way we do that is through the Public Safety Foundation of America's Sunshine Fund. This program distributes critical financial support to members who are experiencing hardships. We want to make sure that you, our public safety telecommunicators who are always helping others on their worst days, get support when you need it most. Donate
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On March 14, 2024, Robin Donahue fielded a phone call from a female who was reporting the male she was with was having a mental health crisis. Donahue was given minimal information from the brief phone call and had to rely on her instincts to escalate a proper response. Thank you to telecommunicator Donahue for going above and beyond, and following your gut to ensure the best possible outcome of a difficult situation. Read more
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October 1 | 1:00 - 2:00 p.m. ET Free for members; $59 for non-members | Worth 1 CDE
This is a time of incredible change in the public safety community. Join this webinar to learn how to turn current challenges into future opportunities.
Sponsored by Hexagon
Register
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The following agencies have received Agency Training Program Certification, a Project 33® Initiative:
Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment.
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WTAJ
Keara Tice was awarded a stork pin for guiding a mother through birth during a 3 a.m. 9-1-1 call.
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Darkhorse Press
Jhoanna Veliz handled emergencies, blocked roads, power outages and accidents with professional efficiency.
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WLRN
The center, built 20 feet above sea level, allows emergency officials to remain in place during hurricanes of Category 3 or stronger when the rest of the population must evacuate.
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We are saddened to learn of the sudden passing of Don Nielson, Executive Director of Norcomm Communications. Don was a dedicated professional in emergency communications, and we are grateful for his contributions and support of APCO International and, specifically, Illinois APCO over the years. Don has been a member of APCO for over 17 years.
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Register for an upcoming virtual, online or in-person course.
Online Courses
There’s still time to register for these online courses that begin October 9. Additional dates are available.
See more online courses
Virtual Classroom Courses
See more virtual courses
In-Person Courses APCO also offers in-person courses throughout the U.S., which are open to all emergency communications professionals to attend. See the upcoming in-person courses.
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