There are two weeks left until APCO's 9-1-1 Staffing Crisis Summit. Join us October 22-24 in Fort Worth, Texas, where you'll have the opportunity to attend more than a dozen sessions, hear from eight experienced speakers from various backgrounds and earn up to 13 CDEs.

We have opened a new block of rooms at a connecting property to help facilitate your travel plans, and we will accept registrations up until the event date! You can even register onsite the day of the summit, so if you're in the Dallas/Fort Worth area, join us for the day!
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We are now accepting submissions for innovative, engaging, inspiring and informative individuals to speak at APCO 2025, which will take place July 27-30 in Baltimore, Maryland.

We have three exciting new tracks this year!

• Training Essentials: These sessions are designed to provide a comprehensive toolkit of training techniques and ideas. 
• Federal Partners: Hear from important APCO partners, including FirstNet, the FCC and NTIA as well as APCO’s advocacy team.
• Mastering Media & Public Engagement: This track focuses on key areas, such as social media management, public education and media communication.

The deadline to submit is December 11.
Submit your proposal

Murfreesboro Emergency Communications, Tennessee has received Agency Training Program Certification, a Project 33® Initiative.

Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment.
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Only a few days remain to apply for APCO’s Certified Public Safety Executive (CPE) Program. CPE is APCO’s highly regarded executive leadership program, developed specifically for those in the emergency communications industry. The deadline to apply is Tuesday, October 15 for the program that starts in January.
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Congratulations to Dionne Tomkins of the Sarasota County (Fla.) Sheriff's Office for her recognition as this week's Teammates-in-Action. Tomkins was recognized for her actions as a telecommunicator when a bank robbery was reported to dispatch. Tomkins controlled the incident and the heavy radio traffic flawlessly. She created a perimeter for the scene and documented where units were positioned. When she saw an area of the perimeter that did not have coverage, she quickly advised the units and got the gap covered.
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The Disruptive Power of ASAP Service
October 31 | 1:00 - 2:00 p.m. ET
Free for members, $59 for nonmembers | Worth 1 CDE

Sponsored by Mission Critical Partners

This webinar will discuss and explore how ASAP Service enables alarm and sensor-generated calls to be delivered directly into an ECC's computer-aided dispatch system, how ASAP Service leverages a unique, standards-based validation-and-scoring methodology so that telecommunicators can better prioritize emergency response and more.

Presenters: Karen Carlson, VP and General Manager of Automated System Alarm Protocol Program, Mission Critical Partners, and Daniel Oppenheim, Chief Executive Officer, Affiliated Monitoring LLC.
Register

Need CDEs? There’s time to register for these upcoming courses:

10/23 - 11/26: Communications Training Officer, 6th Edition, Online #72903 (24 CDEs)

10/23 - 12/11: Law Enforcement Communications, 1st Edition, Online #72733 (32 CDEs)

10/29: Cybersecurity Fundamentals for the ECC, Virtual Classroom #72419 (8 CDEs)

10/30 - 11/1: Communications Center Supervisor, 5th Ed., Version 1, Virtual Classroom #72374 (24 CDEs)

11/5 - 11/7: Fire Service Communications, 3rd Edition, Virtual Classroom #72442 (32 CDEs)
See the training calendar for more dates - virtual courses | online courses | in-person courses

Mobile Control Room Solution for Public Safety and Defense