The Federal Communications Commission (FCC) adopted a long-anticipated Report and Order concerning the licensing and use of the 4.9 GHz band. Most importantly, the FCC ensured that the band will be reserved for public safety use and emphasized the importance of protecting existing incumbent operations and incentivizing technical innovation within the band. The FCC declined to move forward with prior proposals to permit secondary access via spectrum leases to non-public safety entities at this time. Under this framework, the band manager will ensure that existing licensees will be able to continue operations and be free from harmful interference.
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In honor of October being cybersecurity awareness month, we have created short videos with cybersecurity tips and useful information. Check out our two most recent videos:
Cybersecurity Video 3: Spyware. This video encourages you to be cautious about what you download, to use reliable antivirus and anti-spyware software and to stay vigilant online. Watch the full video to learn more about Spyware and how to protect against it.
Cybersecurity Video 4: What to Do if You Are Under Cyberattack. Here are some tips on what to do if your ECC is under cyberattack: follow your cyber incident response plan, identify and contain the threat, notify your leadership team and stakeholders and engage external support. Watch the video to learn more about these tips and others.
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The Fire Service Communications, 3rd Edition course offers advanced training for public safety telecommunicators, focusing on fire service call taking and dispatch. Discussions cover essential terms, techniques and technologies for effectively handling fire service communications. In addition, instruction includes real-world incidents, providing critical information for effective communications in high-stress situations. Worth 32 CDEs. Upcoming course date: Virtual Classroom: November 5 - 8
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Join an APCO standards working group and help set the standards to shape the future of public safety communications. Each group includes 15 volunteers with training, operations or technical backgrounds who work collectively to write or revise a standard. A well-rounded working group includes telecommunicators, supervisors, managers, technologists and specialists from all sizes of ECCs, as well as commercial and industry participation to bring in outside expertise. All experience levels are welcome.
Volunteers are needed for these standards working groups now forming:
- Core Competencies, Operational Factors and Training for Next Generation Technology in the ECC
- Emergency Communications Common Disposition Codes for Data Exchange
Additional groups are available. To volunteer for a standards working group that best aligns with your background, skills and interests, visit the APCO Standards website or contact apcostandards@apcointl.org.
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The Suffolk Times
Donna Lane was on her way home from her shift after midnight when she saw the growing blaze and called 9-1-1.
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Northeast Mississippi Daily Journal
The project is improving emergency response and garbage pickup service, and it has even lowered homeowner insurance rates.
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WGNS
The agency was certified by APCO. Murfreesboro Training Coordinator Courtney Drake said, “This achievement reflects our agency's commitment to providing the highest level of training and knowledge base for all communications personnel.”
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Community Advocate
Joe Fournier gave the family instructions for delivering the baby while dispatching emergency medical services to the scene with the help of colleague Peter Ryan.
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A few seats remain in these virtual classroom courses starting soon:
View the 2024 - 2025 online, virtual and in-person course schedule
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