Call for Speakers for APCO 2025 is open through December 11.
What type of proposals are we looking for?
- Solutions to assist with emergency preparedness, response and situational awareness.
- Innovative and inspiring messages for frontline telecommunicators.
- Engaging sessions on communications center management and leadership development.
- Methods to promote wellness in the emergency communications center.
And so much more! We're seeking industry experts and thought leaders to speak in one of our 11 professional development tracks.
Learn more
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Impressive, Innovative, Influential Iowa
November 12 | 1:00 - 2:00 p.m. ET
Free for everyone | Worth 1 CDE
This webinar will discuss how the state of Iowa has continued to upgrade its emergency communication infrastructure by transitioning to a digital framework and leveraging public safety broadband. Join us as we learn how the town of Spencer came up with innovative solutions during a recent flood to keep their ECC functioning and how their solutions influence the way FirstNet is being used.
Register
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On October 22-24, more than 200 attendees from public safety communications gathered for the 9-1-1 Staffing Crisis Summit in Fort Worth, Texas. Sessions varied in topic from lessons learned from ECC leaders who have implemented retention strategies, to how to prepare your ECC for the next generation of 9-1-1 professionals.
Thank you to those who joined us at the 9-1-1 Staffing Summit and to our event sponsors. We hope you found the presentations and conversations helpful.
Read more
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Spectrum News
Built to withstand tornadoes, earthquakes and other severe weather, city officials said the new ECC will help public safety telecommunicators answer more 9-1-1 calls within 10 seconds, which is the national standard.
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The Hour
The team worked for two weeks restoring communications in a region where cell service, the internet and 9-1-1 was down.
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Independent Mail
Kacey Rogers, Zachary McMillion and Derek Kennedy dealt with separate incidences involving a medical emergency, an armed suspect fleeing the jurisdiction and a classroom standoff.
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Chicago Sun-Times
The First Responders Children’s Foundation recognized Amanda Garr for guiding a caller through CPR, saving the life of a retired firefighter.
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Upcoming Training
The APCO Institute offers several topics and dates for emergency communications training. Most courses are online unless indicated otherwise.
PST, EMD and Fire Service
Supervisory/Management
Communications Center Operations
Specialized Training for Telecommunicators
- Crisis Negotiations for Telecommunicators, 2nd Edition (8 CDEs)
Nov. 13 - Dec. 3
- Communications Training Officer, 6th Edition (24 CDEs)
Nov. 13 - Dec. 17
- Active Shooter Incidents for Public Safety Communications, 2nd Edition (8 CDEs)
Nov. 27 - Dec. 17
View the 2024 - 2025 training calendar
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