Motorola Solutions Foundation has generously awarded a $50,000 grant to APCO International to support the Commercial Partner Scholarship Program. This initiative aims to make scholarship funds readily available to emergency communications professionals for education, training and professional development programs offered through the APCO Institute to strengthen the skills and leadership qualities of 9-1-1 professionals nationwide.
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On October 31, APCO staff met with Carmen Scurato, legal adviser for FCC Chairwoman Rosenworcel, to discuss the need for FCC action to improve the location information provided with wireless 9-1-1 calls made indoors and to ensure interoperability among 9-1-1 service providers. As APCO noted during the meeting, the gold standard for location information for public safety is dispatchable location, meaning the street address plus floor level and apartment/suite number, if applicable. However, emergency communications centers (ECCs) rarely receive dispatchable locations. APCO urged the FCC to take steps to ensure ECCs receive the most actionable location information possible, as often as possible. APCO also noted that ECCs continue to face interoperability challenges when transferring 9-1-1 traffic and incident-related data. APCO encouraged the FCC to initiate rule changes to require 9-1-1 service providers to enable the ECCs they serve to exchange all forms of 9-1-1 traffic with ECCs in different states and/or served by different 9-1-1 service providers.
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The event will be August 2-5, 2026.
- Nominations must include a letter of interest from the candidate, a letter of support from the candidate’s employer (If the candidate is retired, this item is not required.) and letters of recommendation from the candidate’s executive council representative and chapter president. If the candidate is either the executive council representative or president for the chapter, the candidate will then provide a letter of support from the immediate past president of the chapter or a vice president of the chapter.
- Only APCO members in the “Full Member” category, who are in good standing, and who represent no commercial interest as defined in the membership policy, shall be eligible to serve as the Conference Host Committee chair.
Please submit your complete nomination to: Patricia Giannini Henry at henryp@apcointl.org
Deadline for submission is December 13, 2024.
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November 12 | 1:00 - 2:00 p.m. ET
Free for everyone | Worth 1 CDE
This webinar will discuss how the state of Iowa has continued to upgrade its emergency communications infrastructure by transitioning to a digital framework and leveraging public safety broadband. Join us as we learn how the town of Spencer developed innovative solutions during a recent flood to keep their ECC functioning and how their solutions influence how FirstNet is being used.
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Available as an online course and in the APCO Virtual Classroom, Bullying and Negativity in the Communications Center, 2nd Edition, provides strategies for fostering a respectful and civil workplace. This recently updated course covers key topics like identifying negative behaviors, understanding their effects and implementing constructive conflict resolution techniques. Participants will gain practical skills to help create a positive work environment and manage conflicts proactively. The training is worth 8 CDEs.
Upcoming course dates: Dec. 5 (APCO Virtual Classroom) and Dec. 11 - Jan. 7 (Online). See more course dates
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On October 31, the Department of Homeland Security interviewed APCO’s senior technology strategist, Megan Bixler, for her expertise regarding implementing AI in emergency communications centers.
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Lake Charles KPLC
Albert Evans intervened with CPR instructions to revive the woman who had stopped breathing.
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The Advertiser-Tribune
Candie Cunningham was part of the telecommunicator emergency response taskforce (TERT) that deployed to Ashville, North Carolina, in support of hurricane victims.
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Tennessee Department of Safety and Homeland Security
Telecommunicators spent seven weeks at the Tennessee Department of Safety and Homeland Security Training Center learning communications, multitasking and problem-solving.
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Wausau-Rhinelander WSAW-TV
The sheriff’s office expects service improvements to public safety communications from new dispatching software, a 9-1-1 recorder upgrade, phone servers and office equipment.
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Big Island Now
Leeann Tehero was recognized for her positive influence and for recently handling three difficult calls simultaneously with calm professionalism.
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The APCO Institute offers a wide range of courses available online or virtually to earn CDEs. Registration is open now for the following courses starting soon:
- 11/13 - 12/3: Crisis Negotiations, 2nd Edition, Online #72510 (8 CDEs)
- 11/13 - 12/17: Comprehensive Quality Online, #72552 (16 CDEs)
- 11/20 - 12/31: Communications Training Officer, 6th Edition, Online #72905 (24 CDEs)
- 11/20 - 1/7: Emergency Medical Dispatch, 5th Edition, Online #72808 (32 CDEs)
- 11/27 - 12/17: Active Shooter Incidents for Public Safety Communications, 2nd Edition, Online #72476 (8 CDEs)
- 12/4 - 1/7: Public Safety Telecommunicator 1, 7th Edition, Online #73000 (40 CDEs)
Interested in attending a course in person? There are several in-person courses scheduled throughout the nation.
View the full training calendar
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