We are seeking thought leaders and industry experts to submit session ideas for APCO 2025, which will take place July 27-30, in Baltimore, Maryland. Apply to speak in the Frontline Telecommunicator and Communications Center Management tracks, which were the top two attended tracks at last year's conference, or one of our other 11 professional development tracks. We're looking for speakers to discuss solutions to assist with emergency preparedness, response & situational awareness, create engaging sessions on leadership development, discuss methods to promote wellness in the ECC and so much more!
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On November 12, APCO met with representatives from the Federal Communications Commission’s (FCC) Public Safety and Homeland Security Bureau to discuss proposed templates to translate Wireless Emergency Alerts (WEAs) into multiple languages. These templates would be pre-installed on mobile devices in the 13 most common U.S. languages, thus enabling public safety agencies to expand the reach of WEAs to non-English speakers. At the Bureau’s request, APCO provided recommendations on the 9-1-1 outage template, such as including the capability of providing an alternative method to reach 9-1-1, the location of the 9-1-1 outage and an embedded URL.
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December 3 | 1:00 - 2:00 p.m. ET
Free for members, $59 for non-members | Worth 1 CDE

Sponsored by Versaterm

This webinar will discuss how redirecting administrative requests, embracing automation tools and providing timely updates can better serve your community and ensure every member feels supported. Together, we can transform challenges into opportunities for connection and care. Register for this webinar to discover how Versaterm can empower you to enhance community engagement in meaningful ways.

Presenter: Rohan Galloway-Dawkins, Chief Product Officer, Versaterm
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The APCO course Disaster Operations and the Communications Center, 2nd Edition prepares public safety communications professionals to handle diverse disaster situations effectively. This course covers continuity of operations, the role of ECCs in emergency plans, and aligns local efforts with national disaster response and homeland security doctrines on disaster readiness and recovery. It also includes scenario-based training on handling both man-made and natural disasters, with topics on preparation, disaster planning and operational tools. Available as a two-day course in the APCO Virtual Classroom on January 21 - 22 and from January 15 - February 4 as a three-week online course. Additional course dates are available. Worth 16 CDEs.  
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IWCE 2025 is where mission-critical and business-critical communications professionals gather to learn about existing and emerging technology solutions and source new products. IWCE 2025 will take place from March 17-20, 2025, in Las Vegas. Register by today, November 15, to save up to 50% off the onsite price — no promo code needed. APCO is partnering with IWCE 2025 and offering you an additional 20% off conference passes and FREE entrance to the exhibit hall with our exclusive code APCO20.
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Upcoming Courses in the APCO Virtual Classroom

12/5: Bullying and Negativity in the Communications Center, 2nd Edition #72417 (8 CDEs)

12/16: Crisis Negotiations, 2nd Edition, #72425 (8 CDEs)

12/17 - 12/20:  Law Enforcement Communications, 1st Edition, #72412 (32 CDEs)

Online Courses Starting Soon

11/27 - 12/17: Active Shooter Incidents for Public Safety Communications, 2nd Edition, Online #72476 (8 CDEs)

12/4 - 1/7: Public Safety Telecommunicator 1, 7th Edition, Online #73000 (40 CDEs)

12/11 - 1/21: Communications Center Manager, 1st Edition, Online #72584 (24 CDEs)

Interested in attending a course in person? There are several in-person courses scheduled throughout the nation.

View the 2024 - 2025 online, virtual and in-person course schedule