APCO is looking for a Host Committee chairperson for APCO 2026, which will take place in San Antonio, Texas, August 2-5, 2026.
- Nominations must include a letter of interest from the candidate, a letter of support from the candidate’s employer (if the candidate is retired, this item is not required) and letters of recommendation from the candidate’s executive council representative and chapter president. If the candidate is either the executive council representative or president for the chapter, the candidate will then provide a letter of support from the immediate past president of the chapter or a vice president of the chapter.
- Only APCO members in the “Full Member” category, who are in good standing and who represent no commercial interest as defined in the membership policy, shall be eligible to serve as the Conference Host Committee chair.
Please submit your complete nomination to: Patricia Giannini Henry at henryp@apcointl.org
Deadline for submission is December 13, 2024.
|
New! From Stone Age to Space Age - Redefining ECC Call Logging Using AI
December 17 | 1:00 - 2:00 p.m. ET
Free for members; $59 for nonmembers | Worth 1 CDE
This webinar will discuss how artificial intelligence (AI) is revolutionizing emergency communications centers (ECCs) through automation and advanced data management. Join us as we learn how AI addresses the challenges of traditional call logging and gain insights into key AI features such as search, transcription, quality assurance, redaction and reporting. Together, we’ll explore the future of AI in public safety and its impact on ECC operations.
Presenters: Shay Parsells, Revcord; Charles Schwarz, Revcord; and Steve Devine, CTO, APCO International
Register
9-1-1 and Community Engagement: Where Automation Meets Public Safety
December 3 | 1:00 - 2:00 p.m. ET
Free for members, $59 for nonmembers | Worth 1 CDE
Presenters: Rohan Galloway-Dawkins, Chief Product Officer, Versaterm; Brian Bourdon, Technology Systems Analyst, Bureau of Emergency Communications (Portland, OR); and Sgt. Mark Marino, Gilbert Police Department (AZ)
Register
|
Advance your career with APCO’s newest certification - Communications Center Manager (CCM). This course prepares public safety professionals for success as managers or directors in an emergency communications center (ECC). Gain essential expertise in ECC operations, including administration, quality assurance, talent management, risk management and liability issues. Discussions also address strategies to strengthen an agency’s public profile and build critical stakeholder support. Worth 24 CDEs
Register for an upcoming course date:
|
APCO 2025 takes place July 27-30 in Baltimore, Maryland, and we are seeking innovative, engaging and inspiring individuals to share their knowledge and expertise in one of APCO's 11 professional development tracks.
As a speaker in one of our professional development sessions, you'll receive one complimentary full conference registration, which includes the following:
- Entrance into all professional development tracks Sunday through Wednesday.
- Entrance into the Exhibit Hall Monday and Tuesday.
- Entrance into the Block Party.
If you think you have hands-on experience to share or can present a unique perspective, we invite you to submit a proposal for consideration as a conference speaker.
Submit your proposal
|
StateTech
APCO Chief Technology Officer Steve Devine was recently interviewed by StateTech Magazine on his expert opinion regarding the importance of radio systems in emergency response, specifically regarding recent climate disasters and severe weather impacts.
|
3 WTKR
Despite improved staffing, Norfolk E-911 Division Supervisor Steven Summerlin said the emergency communications center receives more 9-1-1 calls than it has public safety telecommunicators available to answer them.
|
ABC 57
Upon receiving the call, Van Buren County (Michigan) Central Dispatch Operator Alison Dean quickly determined that birth was eminent and she calmly assisted with the delivery of a healthy boy.
|
WWBT
The ECC recently hired 11 new public safety telecommunicators after changing its workflows and hours in response to a staffing crisis.
|
Hudson Valley 360
The project will combine the county’s 9-1-1 services and fire coordinator’s office at the same location by adding a roughly 3,000-square-foot addition at a cost of $2.5 million, officials said.
|
St George News
Telecommunicator Jenessa Thornton revived a man using CPR, who was running with her in a 5K race when he collapsed.
|
Finish 2024 strong by gaining new skills in emergency communications. There’s still time to register for these courses starting soon.
- Active Shooter Incidents for Public Safety Communications, 2nd Edition, Online #72476 (8 CDEs) 11/27 - 12/17
- Public Safety Telecommunicator 1, 7th Edition, Online #73000 (40 CDEs) 12/4 - 1/7
- Bullying and Negativity in the Communications Center, 2nd Edition, Virtual Classroom #72417 (8 CDEs) 12/5
- Comprehensive Quality Online #72553 (16 CDEs) 12/11 - 1/21
- Crisis Negotiations, 2nd Edition, Virtual Classroom #72425 (8 CDEs) 12/16
- Law Enforcement Communications, 1st Edition, #72412 (32 CDEs) 12/17 - 12/20
View the 2024 - 2025 online, virtual and in-person course schedule
|
|
| |
|
