Join us March 2-3 in Portland, Oregon, to tackle to pressing challenges that today's telecommunicators face, from the health impacts of shift work to the influence of your work environment on your well-being. Our expert instructors will equip you with strategies and tools to mitigate stress and trauma, allowing you to better save lives and live well.
This year's event is co-located with the APCO Western Regional Conference. Register now and unlock the key to personal and team health.
Learn more
|
APCO International entered into a landmark partnership with Naif Arab University for Security Sciences (NAUSS) to deliver APCO’s industry-leading training to the Kingdom of Saudi Arabia. This strategic partnership goes beyond a traditional training agreement, representing a comprehensive approach to knowledge transfer, professional development and support of Saudi Arabia’s public safety infrastructure.
Read more
|
We are still seeking thought leaders and industry experts in emergency communications to submit session ideas for APCO 2025. APCO International is looking for speakers who have a strong grasp of emerging issues, innovations and technology in the emergency communications industry. Our goal is to offer relevant, timely education and training to our attendees to help them do their jobs more effectively and make their agencies more successful.
Learn more
|
APCO is looking for a host committee chairperson for APCO 2026, which will take place in San Antonio, Texas, August 2-5, 2026. The deadline for nomination is next week, December 13, 2024.
- Nominations must include a letter of interest from the candidate, a letter of support from the candidate’s employer (if the candidate is retired, this item is not required) and letters of recommendation from the candidate’s executive council representative and chapter president. If the candidate is either the executive council representative or president for the chapter, the candidate will then provide a letter of support from the immediate past president of the chapter or a vice president of the chapter.
- Only APCO members in the “Full Member” category, who are in good standing and who represent no commercial interest as defined in the membership policy, shall be eligible to serve as the Conference Host Committee chair.
Please submit your complete nomination to: Patricia Giannini Henry at henryp@apcointl.org
|
December 17 | 1:00 - 2:00 p.m. ET
Free for members; $59 for non-members | Worth 1 CDE
Sponsored by Revcord
This webinar will explore how artificial intelligence (AI) is revolutionizing emergency communications centers (ECCs) through automation and advanced data management. By the end of this webinar, you will understand how AI addresses the challenges of traditional call logging, gain insights into key AI features, learn about real-world applications through dealer and ECC manager testimonials and explore the future of AI in public safety. Join us in discovering practical applications and learn how AI can streamline call-logging tasks.
Learn more
|
Congratulations to the following agencies that recently received Agency Training Program Certification, a Project 33® Initiative, from APCO International:
- Broward Sheriff’s Office, Fort Lauderdale, Florida (October 24)
- Williamson County Department of Emergency Communications, Franklin, Tennessee (November 14)
- Nashoba Valley Regional Dispatch District, Devens, Massachusetts (November 15)
- Scotts Bluff County Consolidated Communications Center, Gering, Nebraska (November 21)
Public safety agencies use this certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment.
Read more
|
APCO’s Crisis Negotiations, 2nd Edition, equips emergency telecommunicators with advanced skills to handle high-stakes calls like hostage crises, barricaded subjects and suicidal individuals. Building on basic training, this course dives into the causes, progression and resolution of crises, providing practical tools for effective communication, managing demands and conducting negotiations. Offered in the APCO Virtual Classroom on December 16 and online from December 11 - January 7. Worth 8 CDEs.
Learn more
|
The APCO Institute offers an online exam for emergency communications center (ECC) professionals seeking radio technician certification. This comprehensive assessment covers critical topics such as FCC regulations, foundational electronics and the specialized challenges of public safety communications. Tailored for working technicians, the exam focuses on practical troubleshooting skills essential in ECC environments. Successful candidates earn a certification valid for five years.
Register
|
Frontiersman
The move comes after three public safety telecommunicators resigned to work at a nearby municipality, and the previous city manager wanted to explore an arrangement for shared services with that municipality.
|
The Spokesman Review
The county launched a real-time crime center with three analysts, using nearly $4 million in federal funding.
|
WFTV.com
Telecommunicators shared Thanksgiving dinner with their extended emergency communications center family from their desks.
|
Hoodline
Missy Piche met the boy, now a thriving toddler, and his family in a ceremony recently.
|
Local News 1
Bethani Mummert displayed exceptional professionalism and composure, ensuring a safe delivery before EMS arrived.
|
Cottage Life
Users can orient the phone with satellites and relay key details during emergencies without access to cellular or Wi-Fi service.
|
The APCO Institute offers a wide range of courses available online, virtually and in-person to earn CDEs. Registration is open now for these courses:
View the full course schedule
|
|
| |
|
