The APCO Scholarship Program is now open for applications. Funds can be used towards APCO Institute professional development courses and leadership programs, including the Certified Public-Safety Executive (CPE) Program and the Registered Public-Safety Leaders (RPL) Program. APCO members should submit applications by the deadlines below:
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On January 16, Congresswoman Norma Torres (D-CA) and Congressman Brian Fitzpatrick (R-PA) reintroduced the 9-1-1 SAVES Act in a step toward correcting the classification of public safety telecommunicators in the Standard Occupational Classification (SOC). The legislation introduced reflects changes made last Congress to direct the Office of Management and Budget (OMB) to consider reclassifying public safety telecommunicators in the SOC, rather than requiring OMB to do so. In addition, should OMB decline to reclassify public safety telecommunicators as a “protective service occupation,” the agency must provide a detailed explanation of its decision to Congress. While this version of the legislation does not guarantee the automatic reclassification of public safety telecommunicators, its reintroduction highlights continued interest in Congress to recognize the critical, protective role performed by 9-1-1 professionals. APCO remains committed to advocating for the federal reclassification of 9-1-1 professionals both in Congress and through direct engagement with OMB.
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Raising the Bar: Enhancing ECC Call Handling Standards
Tuesday, January 28 | 1:00 - 2:00 p.m. ET
Free for members; $59 for non-members | Worth 1 CDE
This webinar will review the creation of standards, including the ANSI and APCO standards development processes. This webinar will discuss how these standards can benefit ECCs by providing a framework for establishing, implementing and maintaining effective practices and processes related to handling service requests.
Register
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Emergency communications centers (ECCs) are increasingly vulnerable to cybersecurity threats. To address this challenge, APCO offers the newly updated Cybersecurity Fundamentals for the ECC, 2nd Edition. Newly updated information presented in this training will cover:
- Cyber incident response plans.
- FBI’s CJIS cybersecurity requirements.
- Preventing exploitation of brute force hacking and website drive-by attacks.
- The cyber incident response plan and lifecycle.
Students will also gain expertise in preparing for potential attacks, responding effectively to cyber incidents and safeguarding critical data to aid post-attack forensic efforts. The course is worth 8 CDEs and is available online and in the APCO Virtual Classroom on these upcoming dates:
February 18 (APCO Virtual Classroom) | March 5 - 25 (Online)
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The Greenville Sun
Part-time telecommunicators currently receive $17.91 per hour; a subcommittee will come back with a recommendation about whether that should be increased.
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Big Country Homepage.com
Katey Turnbull talked to the suspect while officers responded to the scene.
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Federal Communications Commission
The commission says that Wireless Emergency Alerts, emergency information on TV, text-to-911 and relay services remain operational.
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Fox 11 News
The new facility comes with new radio consoles, call taking software providing more accurate location data and the ability to send field responders information more quickly.
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Weldon Joe Blair, 88, a life and senior member of APCO, passed away Jan. 4. Joe was a U.S. Army veteran and worked on classified projects for Collins Radio. He also worked at Dallas-Fort Worth Airport. A lifetime member of the American Radio Relay League (ARRL), Joe enjoyed meeting and talking to people worldwide as a Ham radio operator.
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The APCO Institute offers a wide range of courses available online and virtually to earn CDEs. Space is available to register for the following courses:
Interested in attending a course in person? Seats are available in these upcoming in-person courses:
Cullman, AL
West Palm Beach, FL
Montrose, IA
See more in-person courses scheduled throughout the nation.
View the 2025 training calendar
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