Flash Day is back! For one day only, you can save on your full conference registration for APCO 2025. As a member, you already save $200 on your registration and with Flash Day, you can save an extra $100.
If you are not currently a member, join on or before April 1 to get the full $300 off! Visit our registration page to learn more.
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APCO, in partnership with IWA Technical Services, Inc., is offering two new courses this spring:
General Communications Technician Level 1
April 28 - 30 | 24 CDEs
This three-day course covers all of the areas that today’s radio communications technician/engineer in the land mobile radio (LMR) public safety or business/commercial communications field will encounter. It is designed for beginners, as well as senior-level technicians and engineers.
Line Antenna Sweep
May 1 - 2 | 16 CDEs
This is a comprehensive two-day, hands-on course that will give you all of the necessary knowledge to test and evaluate radio frequency signals that originate at the output of a radio transmitter and eventually are propagated to a receiver.
These certifications will not only validate your skills but also signal to employers your commitment to quality and continuing education in this fast-evolving field.
Learn more
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Raising the Bar: Enhancing ECC Call Handling Standards
Tuesday, January 28 | 1:00 - 2:00 p.m. ET
Free for members; $59 for non-members | Worth 1 CDE
Sponsored by Versaterm
Join us next Tuesday for this webinar which will review the ANSI and APCO standards development processes. This webinar will discuss how these standards can benefit ECCs by providing a framework for establishing, implementing and maintaining effective practices and processes related to handling service requests.
Register
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APCO’s three newly updated courses provide you with the latest strategies, resources and information for emergency communications. These updated courses include:
- Cybersecurity Fundamentals for the ECC, 2nd Edition equips public safety communications professionals with essential knowledge on cyber threats and defense. Updates include additional training on cyber incident response plans, FBI’s CJIS cybersecurity requirements and preventing exploitation of brute force hacking and website drive-by attacks. Worth 8 CDEs.
Upcoming dates: 2/18 (Virtual Classroom) | 3/5 - 3/25 (Online)
- Disaster Operations and the Communications Center, 2nd Edition prepares emergency communications professionals to handle diverse disaster situations effectively. Updates include an expanded section on disaster preparation and prevention and additional disaster exercises for ECC readiness. Worth 16 CDEs.
Upcoming dates: 2/12 - 3/4 (Online)| 4/10 - 4/11 (Virtual Classroom) | More dates
- Staffing and Retention for the ECC, 2nd Edition provides information to help emergency communication centers (ECCs) improve staff recruitment and retention through targeted policy and culture changes. Updates include additional information on recruiting candidates, retaining effective employees and policy and procedure guidance. Worth 16 CDEs.
Upcoming dates: 3/5 - 3/25 (Online) | 3/25 - 3/26 (Virtual Classroom) | More dates
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KTZ.Com
Antionette Sims used Google Maps and the clue that the man was near a Love’s truck stop to locate him, allowing emergency medical personnel to respond.
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WPMT Harrisburg
The woman was in active labor when Kaleb Longe answered the phone on Dec. 9. He gave instructions to the caller that resulted in a successful delivery.
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Buckrail
The device connects to the nearest satellite when outside of cell range and sends an emergency text message that goes to the Sheriff’s Office emergency communications center.
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WLWT Cincinnati
Stephanie Fights fielded the call pleading for help as the baby’s head became visible before the mother could leave for the hospital.
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The APCO Institute offers a wide range of courses. Space is available to register for the following courses:
Open seats are available in these upcoming in-person courses:
Cullman, AL
West Palm Beach, FL
Montrose, IA
Buffalo, NY
Daytona Beach, FL
See more in-person courses scheduled throughout the nation.
View the 2025 training calendar
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