Don't miss out — the early bird registration price ends today! Register by 11:59 p.m. ET to save $50 on 9-1-1 Wellness Summit registration. Join us March 2-3 in Portland, Oregon, to tackle the pressing challenges that today's telecommunicators face and gain strategies to support your physical and emotional health.
Register
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Applications are being accepted for the APCO Scholarship Program. Awarded funds can be used towards APCO's leadership programs or professional development courses. Submit your application by the deadlines below:
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APCO's annual Emergency Communications Center Awards and Technology Leadership Awards programs are open and ready to accept your nominations! These APCO awards seek to honor public safety communications professionals who model exemplary professional conduct and performance, as well as honor ECCs that have utilized technological advancements to benefit their employees and the communities they serve. The submission deadline for all APCO awards nominations is April 1.
Submit your nomination
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On January 29, Senators John Barrasso (R-WY) and Angus King (I-ME) introduced the Making National Parks Safer Act, a bill that directs the Department of the Interior to develop a plan for upgrading emergency communications centers (ECCs) managed by the National Park System to NG9-1-1. The legislation requires that the Department of the Interior assess the potential costs and jurisdictional and technological challenges that may impact the transition to NG9-1-1 in these centers and requires that the plan be developed in consultation with state and local public safety stakeholders. APCO worked closely with Senator Barrasso’s office to ensure the legislation aligns with broader efforts to implement NG9-1-1 nationwide, including utilizing the comprehensive definitions for NG9-1-1, interoperability and ECC developed by the public safety community. APCO will continue to monitor the legislation as it progresses through Congress.
Learn more
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The APCO Institute is offering a one-week, in-person Agency Instructor course March 31 to April 4 at APCO Headquarters in Daytona Beach, Florida. This course provides agencies with the opportunity to certify their own instructors, allowing them to deliver APCO courses directly to their team. This course is designed for those looking to become agency instructors in the following disciplines:
The cost to attend the course is $510 for APCO members and $560 for non-members. The deadline to register is March 17.
Learn more
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Take the next step in your career with APCO’s newest certification — Communications Center Manager (CCM). This course equips public safety professionals with the knowledge and skills needed to excel as managers or directors in an emergency communications center (ECC). Participants will gain expertise in ECC operations, covering key areas such as administration, quality assurance, talent management, risk management and liability. The course also explores strategies to strengthen an agency’s public profile and build critical stakeholder support. Worth 24 CDEs.
Upcoming course dates:
Online: 2/5 - 3/11 | 3/5 - 4/8
Virtual Classroom: 2/17 - 2/19
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The APCO Standards Development Committee (SDC) is seeking volunteers for the Operations, Technical and Training sub-committees. For more information, email apcostandards@apcointl.org.
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The Tullahoma News
On the APCO/NENA quality assurance assessments of public safety telecommunicators, Jenny Arnold scored a 99.91 average, Ashley Cantrell scored a 99.76 average and Amanda Bailey scored a 99.15 average.
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WDBJ 7
After plunging through the ice, rescue crews responded when the boys were able to dial for help with a waterlogged phone.
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WSFA 12
The county has four full-time telecommunicators and officials says it needs 10 to operate efficiently. Full-time staff currently work seven days, 65 hours per week.
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Lincoln County Leader
The county of Willamette would take over 9-1-1 services so the city can maintain 24/7 services.
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CBS News
In a one-of-a-kind position in Colorado, a behavioral mental health specialist takes calls from people facing mental health emergencies.
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