NICE systems, Inc.
PSC eNews Weekly
Friday, February 28, 2025
APCO News

On February 25, Senators Amy Klobuchar (D-MN) and Marsha Blackburn (R-TN) reintroduced the Enhancing First Response Act, a bipartisan, zero-cost bill that would fix the federal classification of 9-1-1 professionals, improve the information shared during 9-1-1 outages and examine enhancements for 9-1-1 calls made from multi-line telephone systems. APCO worked closely with the bill’s co-sponsors to develop the language and will continue to collaborate with them on the strategy for achieving these improvements for public safety communications.  
Learn more

 

The 9-1-1 Wellness Summit is just two days away! Join us this Sunday and Monday, March 2-3, in Portland, Oregon, to tackle the pressing challenges that today's telecommunicators face. It's not too late to sign up! Join us and unlock the key to personal and team health.
Register today

 

Earlier this month, Congresswoman Norma Torres (D-CA) and Congressman Brian Fitzpatrick (R-PA), joined by several co-sponsors, reintroduced the 9-1-1 SAVES Act (H.R. 637), correcting an amended version of the legislation that was introduced earlier this year. This version strengthens the directive to the Office of Management and Budget (OMB), requiring it to reclassify public safety telecommunicators as a protective service occupation rather than an administrative occupation.
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Apply for a Registered Public-Safety Leadership (RPL) Program scholarship and get the training you need to reach your career goals. The deadline to apply is Saturday, March 1.
Apply now

 

Brett Culp
Acclaimed Filmmaker and Storyteller

Siri Lindley
Two-time World Champion triathlete and author

Alex Sheen
Founder of Because I Said I Would

Opening General Session

Distinguished Achievers Breakfast

Food for Thought Luncheon

Sponsored by

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Sponsored by

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Register on Flash Day, April 1, so you don't miss out.

 

We know you're all rock stars! For National Public Safety Telecommunicators Week 2025, taking place April 13-19, we want you to share with us which music genre, song, band, album or dance move best describes your ECC. Two winners will receive either a $100 gift card or a sponsored meal for their ECC!
Get all the details and enter this year's contest

 

March 13 | 1:00 - 2:00 p.m. ET
Free for members; $59 for non-members | Worth 1 CDE

Join APCO's Government Relations team on March 13 as they discuss the latest updates on APCO's top advocacy priorities. This webinar will cover key legislative and regulatory efforts impacting public safety communications, including reclassification of public safety telecommunicators, federal funding for Next Generation 9-1-1, wireless 9-1-1 location accuracy, network outage reporting and more.
Register

 

General Communications Technician Level 1
April 28-30 | 24 CDEs

This three-day course covers all areas that today’s radio communications technician in the LMR public safety or commercial communications field will encounter. 

Line Antenna Sweep
May 1-2 | 16 CDEs

This comprehensive two-day, hands-on course will give you all of the necessary knowledge to test and evaluate RF signals that originate at the output of a radio transmitter and eventually propagate to a receiver.
Learn more and register

 

The newly updated Staffing and Retention for the ECC, 2nd Edition, provides emergency communication centers (ECCs) with strategies to improve staff recruitment and retention through targeted policy and culture changes. This updated course features practical guidance and resources based on industry standards, APCO research and workforce trends. Expanded content covers best practices for ECCs to recruit quality candidates, retain effective employees and strengthen agency policies and procedures. Worth 16 CDEs. There’s still time to register for an upcoming course: March 5 - 25 (Online)  | March 25 - 26 (Virtual) | March 27 - 28 (Montrose, IA).
See all upcoming dates

 
Comtech Telecommunications Corp.
EFJohnson
Industry News
Laramie Boomerang
A fatal crash inside a tunnel generated an influx of calls, but with assistance from an off-duty telecommunicator who came into work, “you wouldn’t have thought something serious was happening. They were so professional and calm.”
 
KSN16
Sarah Long’s 8-year-old is recovering from cancer, and Bourbon County (Kansas) emergency services held a fundraiser to defray medical expenses.
 
Mid Hudson News
Geoffrey Dick and Chakiera Locust saved a man suffering from cardiac arrest and assisted in the delivery of two babies.
 
South Whidbey Record
Voters will be asked to support a 0.2% sales and use tax to update aging infrastructure and systems struggling to meet demand.
 
KVRR
The legislation would grant limited immunity to telecommunicators working on informational and 988 suicide hotlines.
 
Eventide Inc
Training Schedule Update

Need CDEs toward recertification? Seats are available in these courses that begin in March.

Beginning March 5:

Beginning March 12:

Beginning March 31:

The following courses will be held at APCO Headquarters in Daytona Beach, Florida:

View all upcoming training

 
 
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