On October 16, 2014, Jeremy Morris, dispatcher at the McHenry County (IL) Sheriff’s Office, was drinking Diet Coke with dispatcher Kelly Reid, his legs kicked up on the radio console during a relatively slow midnight shift. At 1:16 a.m., the center received a relatively common call for a well-being check. By 1:41 a.m., everything changed when dispatchers received calls that shots were fired and officers down.