Thank you to everyone who attended APCO’s Annual Conference & Expo for making it one of our best conferences yet! More than 5,400 attendees and exhibitors from 24 countries gathered in Baltimore last week to earn CEUs, visit the expo and network with their peers. They were not disappointed as APCO 2019 offered more than 130 educational sessions to choose from and 270 exhibitors to meet with. Not to mention the incredible keynote speakers and social events like the APCO Block Party and the Connect & Celebrate Dinner. Be sure to check out the photos on Flickr and Instagram. We hope to see you again next year in Orlando for APCO 2020!

• Congratulations to everyone who participated in the APCO 2019 Walk It Out Challenge!  The top steppers were: 
  • Dawn H.: 252,728 steps
  • Joseph M.: 227,829 steps
  • Amanda C.: 218,978 steps
• Congrats Expo Quest winners: Kara S. from Belmont, NC; Gina T. from Chugiak, AK; and Heather B. from Mesa, AZ.
• To access session handouts, go to the Attendee Service Center and enter your login and password. You can also access them in the conference app.
• Find information on CEU’s and session evaluations.
• Please check your inboxes later this week for information regarding participating in our survey. We thank you in advance for your input.

Get caught up on some of the final day's sessions.

• Mentoring: It’s All About the People
• Cybersecurity Challenges and Opportunities for NG9-1-1
• A Look Backwards at the History and Roadblocks to Future Interoperability
• Stress Management and PTSD Risk in Telecommunicators
• How to Manage a Successful Project
• The Ground Truth: Perspectives of 9-1-1 Center Leaders Facing the Challenges of Evolving Technology
• FirstNet Authority Townhall
• Do You Trust Me? Psychological Safety in the PSAP
• Are You Prepared for an Active Shooter?
• Staying Two Steps Ahead of Command — Fire and EMS Dispatching Doesn’t Have to Be Stressful

"I want to begin by talking about something we need to make right," said FCC Commissioner Jessica Rosenworcel at the Food for Thought Luncheon at APCO 2019. "I want to discuss how Washington got wrong the classification of 9-1-1 call takers — and what we can do to fix it."
Read the rest of Rosenworcel's remarks.

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