The Opening General Session of APCO 2023 in Nashville, Tennessee’s, Music City Center hosted hundreds of attendees who heard about the association’s progress and its work to elevate 9-1-1 professionals along with a lesson on teamwork and perseverance from the Navy Seal who shot Osama Bin Laden.
APCO CEO Derek Poarch began by affirming the vital work APCO members perform for society.
“You matter. You make a difference,” Poarch said. “The job that you have chosen is hard, the situations you manage are intense, and the world itself feels a little tougher to navigate every day. No matter what else is happening in your own lives, you go to work, you put on a headset – and you make this great country safer.”