Rental Rally 2020 Attendee/Potential Attendee Feed Back

1. Did you attend?
Yes: 87.88% 29
No: 12.12% 4

2. I did not attend the 2020 CRA Rental Rally for the following reasons (check all that apply):
I don’t like tradeshows: 0% (no responses)
Not enough staffing: 25% (1 response)
Too busy: 0% (no responses)
No money: 25% (1 response)
Dislike Las Vegas: 25% (1 response)
No time: 25% (1 response)
Too far to travel: 0% (no responses)
Too expensive: 25% (1 response)
Additional comments:
1. Father getting out of rehab center so stayed home to help.
2. Previous trip planned same dates.

3. What was your overall opinion of the 2020 CRA Rental Rally Tradeshow?
Great: 89% (25 responses)
Just OK: 11% (3 responses)
Fair: 0% (no responses)
Poor: 0% (no responses)
Additional comments:
1. Light attendance, per normal.
2. I had the opportunity to meet with vendors and peers as well as meeting new members that I hadn’t met before.
3. Spent lots of money, better than expected.
4. A lot of exhibitors.

4. CRA Staff
Did you find the staff helpful? Yes: 96% (27 responses) No: 4% (1 response)
Were any problems or issues you had resolved? Yes: 55% (11 responses) No: 45% (9 responses)
Additional comments:
1. I had no issues.
2. Staff is the BEST.

5. How would you rate the value of the registration fee?
Excellent: 67% (18 responses)
Good: 30% (8 responses)
Fair: 4% (1 response)
Poor: 0% (no responses)
TOTAL 27

6. Did you stay at South Point?
Yes: 82% (23 responses)
No: 18% (5 responses)

7. Did you make your reservations through CRA’s website or link?
Yes: 83% (19 responses)
No: 13% (3 responses)
Additional comments:
1. I don’t know.
2. When I made reservation on the link, supposedly my card was declined and they sent email to inform me, but no phone call.
3. Very easy to book reservation.

8. Exhibit Hall:
Did you attend on Tuesday? Yes: 96% (26 responses) No: 4% (1 response)
Did you attend on Wednesday? Yes: 78% (21 responses) No: 22% (6 responses)
Were there enough Vendors to make it worth while? Yes: 100% (26 responses) No: 0% (no responses)
Do you think the show is too long? Yes: 19% (5 responses) No: 81% (21 responses)
Additional comments:
1. In my opinion (2) days is enough.
2. I think 1 day and a longer cocktail time would be enough.
3. I wish dpl telematics and mta dist. would have been there.
4. I would like to see seminars on the same day in the morning when the show floor is open.
5. We had a full agenda, so we needed all the available time. The 2nd show floor day was not as busy as the 1st.

9. How would you rate the concessions during the Rental Rally?
Excellent: 15% (4 responses)
Good: 58% (15 responses)
Fair: 15% (4 responses)
Poor: 4% (1 response)
Additional comments:
1. Didn’t use them.
2. The food was good, especially at the 2nd stand outside the show floor. Seating was available also.
3. No opinion.
4. Food was ok just ran out.

10. Did you participate in the seminars on Monday?
Yes: 41% (11 responses)
No: 59% (16 responses)
Additional comments:
1. The seminars were not as informative as I thought they would be.
2. Enjoyed the round table the most.
3. Found them informative.

11. What was your reason for not attending the seminars? (Select all that apply.)
Too expensive: 6% (1 response)
Too long: 13% (2 responses)
Not interesting: 44% (7 responses)
Additional comments:
1. Not enough time this year.
2. No time. (3 responses)
3. I was busy socializing and couldn’t find the time to attend seminars.
4. I do a very specific job for a rental company and the seminars don’t usually pertain to vendor relationships and purchasing of equipment.
5. Not in our schedule.
6. I was helping with setup.
7. prefer them in the morning before the show floor opens.
8. Extra costs – hotel, days wages, meals, etc.
9. Tight schedule 2/7/2020 4:11 PM
10. Couldn’t get enough time off work.

12. How would you rate Kyle McLaughlin: The Customer Experience?
Great: 55% (6 responses)
Fair: 27% (3 responses)
Poor: 9% (1 response)
Did not attend: 9% (1 response)
Additional comments:
1. This was a close second favorite seminar.
2. Gave you a lot to think about.

13. Regarding Kyle’s seminar, please answer the following:
Too long: Yes: 14% (1 response) No: 86% (6 responses)
Value for your business: Yes: 63% (5 responses) No: 38% (3 responses)

14. How would you rate John McClelland and Scott Sadler: California Split Roll Property Tax Ballot Initiative?
Great: 30% (3 responses)
Fair: 60% (6 responses)
Poor: 0% (no responses)
Did not attend: 10% (1 response)
Additional comments:
1. It was a one-note seminar.

15. Regarding John McClelland and Scott Sadler seminar, please answer the following:
Too long: Yes: 22% (2 responses) No: 78% (7 responses)
Value for your business: Yes: 100% (9 responses) No: 0% (no responses)

16. Which of the afternoon events did you participate in?
Equipment Seminars at South Point: 35% (7 responses)
Party Seminars at Rebel Party Rental: 11% (2 responses)
Did not go to either afternoon event: 53% (10 responses)

17. How would you rate the Round Table Discussions?
There were no responses to the 4 choices (Excellent, Good, Fair, Poor).

18. Was the Round Table worth your time?
There were no responses.

19. How would you rate the Lou Koven and Melissa Somers Equipment Theft Seminar?
There were no responses to the 4 choices (Excellent, Good, Fair, Poor).

20. Was the Theft Equipment Seminar worth your time?
There were no responses.

21. Ideas or comments for future events for the General Rental participants?
There were no responses.

22. How would you rate Nick Deninno: Wind Demo?
There were no responses to the 4 choices (Excellent, Good, Fair, Poor).

23. Was the Wind Demo seminar worth your time?
There were no responses.

24. How would you rate Kyle McLaughlin: Safety & Risk Management for Outdoor Events?
There were no responses to the 4 choices (Excellent, Good, Fair, Poor).

25. Was the Safety & Risk Management for Outdoor Events seminar worth your time?
There were no responses.

26. Ideas or comments for future events for the Party Rental participants?
There were no responses.

27. Did you attend the Opening Cocktail Party?
Yes: 70% (19 responses)
No: 30% (8 responses)

28. Why didn’t you attend the Cocktail Party?
1. Arrived in Vegas Monday night.
2. Had other plans.
3. Don’t drink.
4. Not there.
5. Came out for Tuesday only.

29. Was the type of food good?
Yes: 100% (19 responses)
No: 0% ( no responses)
Additional comments:
1. Too slow to find the shrimp, but the sliders were excellent.
2. Very good and plenty.

30. Do you feel the value was worth the money?
Yes: 89% (17 responses)
No: 11% (2 responses)
Additional comments:
1. Would of loved to get some greens to lighten up a little bit; in general was good and plenty.
2. Nice to mingle with other rental people. Is this the better venue to give the awards?
100.00% 19
0.00% 0
0.00% 0

31. The length of the event?
Adequate: 100% (19 responses)
Too long: 0% (no responses)
Too short: 0% (no responses)

32. Additional comments on the Cocktail Party:
1. The event length was just right.
2. I had a very good experience, particularly that the 4 vendors that I needed to connect with had plenty of time to answer all my questions. I placed 2 orders, one of them is already closed and the other should be closed this week. Waiting for a client to send me some info.
3. Adjustments should be made in food and drink placement to move people around.
4. Having cocktail tables was great and helpful.

33. Did you attend the TopGolf Evening Event and Awards?
Yes: 56% (15 responses)
No: 44% (12 responses)

34. Why didn’t you attend the TopGolf Evening Event and Awards?
1. Not a CRA member, I’m in Arizona.
2. I had another meeting early the next morning and had to head home. .
3. Went to it last time, did not enjoy it.
4. Had dinner with friends.
5. Not family friendly.
6. Too loud, too crowded and too expensive.
7. Don’t golf.
8. Wives not interested.
9. Not there and not a golfer.
10. Took my lady to dinner.

35. How did you find the quality of the food?
Excellent: 67% (10 responses)
Good: 20% (3 responses)
Fair: 7% (1 response)
Poor: 7% (1 response)

36. Additional comments on the TopGolf Event:
1. I didn’t particularly enjoyed paying $24 for an undrinkable glass of red wine. I asked the bartender and he replied that it was the best kind he had available. Learned my lesson, next time will drink beer! :-)
2. Had a lot of fun, but many there were quite rude during awards. Consider presenting awards in another venue or time.
3. The food was much better this year!
4. Plenty of food...Seemed a little spead out.

37. Did you ride the bus:
To TopGolf? Yes: 87% (13 responses) No: 13% (2 responses)
Back to South Point? Yes: 80% (12 responses) No: 20% (3 responses)

38. Were you at the End of Show Raffle?
Yes: 73% (11 responses)
No: 27% (4 responses)
Additional comments:
1. Won a scissor lift!

39. Would you consider participating?
Yes: 90% (28 responses)
No: 0% (no responses)
Not sure at this time: 10% (3 responses)
Additional comments:
1. Plan on it unless, something similar happens.
2. Always go to the CRA show.

40. Do you have any suggestions to improve our show?
1. I was there at the time when the guy with the sign said but I somehow missed the bus for Rebel Party... better communication on this perhaps.
2. Get rid of labor union help and their associated price gouging.
3. Keep up the good work.
4. More vendors maybe some round tables with different topics with a moderator.
5. Make it 2 days instead of 3.
6. The raffle at the end of the show was great, but you need a better location and better PA system.
7. Free beer and strippers.
8. End show at 12:00. I felt everyone was ready to leave by then.

41. You indicated that you are not considering attending the 2021 Rental Rally. Why not?
There were no responses.

42. How can we better serve you?
1. Have enjoyed show at the South Point, very affordable place, food and rooms.
2. One topic that I am very interested in is “Insurance”. I have been with ARA since ‘08 and I am looking for other avenues so I can compare. Being a small business owner it is difficult to do the research and know where to start.
3. Group buying programs.
4. Provide a more clear direction on MEWP.
5. Keep up the hard work.

43. Additional survey comments:
1. I find networking very valuable for my small business–having the opportunity to meet other business owners and talk about different topics and experiences, as well as hearing how they do things. Getting tips from them is priceless to me. Maybe after the seminars it would be great to have an open discussion so we all are able to meet and share knowledge. I find my membership to be a good investment and is close to home!
2. Why was there a 20 question survey and not a single mention of the young professionals meeting? I think it went well!!
3. You guys are doing a great job.