1. What type of Rental Business do you have?
General Rental: 63% (12 responses)
Party Rental: 26% (5 responses)
Both: 11% (2 responses)
2. How do you train new employees? (Check all that apply.)
Classroom with others: 20% (4 responses)
One-on-one: 65% (13 responses)
Videos: 30% (6 responses)
On the Job: 100% (20 responses)
Other (specify in comment): 0%
3. How do you train existing employees? (Check all that apply.)
Classroom: 15% (3 responses)
Videos: 40% (8 responses)
Meetings: 60% (12 responses)
Tail Gate: 60% (12 responses)
Other (specify in comment): 15% (3 responses)
Additional comments:
1. On the job also. (2 responses)
2. While they’re eating lunch.
4. How often do you formally train employees?
Daily: 19% (3 responses)
Weekly: 19% (3 responses)
Bi-weekly: 6% (1 responses)
Monthly: 56% (9 responses)
Additional comments:
1. Short 5 to 15 minute sessions.
2. No formal training.
3. Not nearly enough.
4. As needed. (2 responses)
5. We conduct daily safety meeting.
5. Do you compensate for training or have incentives? (Check all that apply.)
Nothing: 65% (11 responses)
Bonus: 6% (1 response)
Paid Time Off: 0%
Lunch/Dinner: 35% (6 responses)
Additional comments:
1. Training occurs "on the clock” during regular working hours. (2 responses)
2. Supply dinner at safety meetings. Pay employee regular hours when in a class.
3. If it is during work hours.
4. Our guys get paid during lunch.
6. Would you like to see CRA offer training in any of the following? (Check all that apply.)
Phone etiquette: 78% (14 responses)
Lift and Reach Training - ANSI: 33% (6 responses)
Customer Service: 83% (15 responses)
Tent Installations: 17% (3 responses)
Equipment Repair/Service (specify type of equipment in comment): 50% (9 responses)
Party Equipment Repair/Service (specify type of equipment in comment): 22% (4 responses)
Additional comments:
1. Small motor.
2. Honda motor classes.
3. Table and tents.
4. Any and all would be greatly appreciated.
5. Safety heat exhaustion.
7. Additional Survey Comments:
1. Great survey!
2. We should incorporate training on how to better secure our locations.
CRA
http://www.calrental.org/