This month, we asked members about expiration dates on their equipment. If you have additional ideas for surveys for CRA members, please email CRA at Info@CalRental.org.
1. What type of Rentals do you have?
Party Rental: 22% (6 responses)
General Tool Rental: 56% (15 responses)
Both General Tool and Party: 22% (6 responses)
2. Do you have any General Tool Rental Equipment with expiration dates?
Yes: 0% (0 responses)
No: 100% (20 responses)
3. Do you have any General Tool Rental Equipment accessory/sale Items with expiration dates?
No: 85% (17 responses)
Oil: 0% (0 responses)
Sandpaper: 5% (1 response)
Landyards: 15% (3 responses)
Soap/Cleaning Solution: 5% (1 response)
Other (please specify): 5% (1 response) Ratchet Straps/Tie downs/Rope
4. Do your customers ever question or refuse items if it is past the expiration date?
1. N/A (4 responses).
2. We do a pretty good job of keeping track of our Harness and Lanyards, by keeping the stock in rotation.
3. LOL. I didn’t know sandpaper has an expiration date, but it makes perfect sense. Things self destruct. I know this for a fact with plastic table covers that must have been 30 years old.
4. Not in the General Rental Side.
5. Customers don’t understand why there are expiration dates.
5. Do you have any Party Related Equipment with expiration dates?
Yes: 32% (6 responses)
No: 68% (13 responses)
6. What kind of Party Equipment do you have with expiration dates?
Chairs: 83% (5 responses)
Tables: 0% (0 responses)
Other: 17% (1 response) Propane tanks.
7. Do you have any Party-Related accessory sales items with expiration dates?
Cotton Candy Sugar: Yes: 60% (3 responses) No: 40% (2 responses)
Nacho Cheese: Yes: 25% (1 response) No: 75% (3 responses)
Popcorn: Yes: 50% (2 responses) No: 50% (2 responses)
Sno Cone Syrup: Yes: 40% (2 responses) No: 60% (3 responses)
Slushy Mix: Yes: 40% (2 responses) No: 60% (3 responses)
8. Do your customers ever question or refuse Party-Related items if they are past the expiration date?
1. Sometimes... not very often.
2. No.
3. Customers have refused items due to expiration date...crazy.
9. Survey Ideas
1. Labor laws, making sure employee’s take a meal period, personal cell phone usage at work. Documentation process for using personal tools at work voluntarily.
CRA
http://www.calrental.org/