Last year, the RV Industry Association’s Lawyers Committee collaborated with DeMars & Associates, Ltd. in developing a voluntary and confidential mediation process. RV manufacturers that choose to participate can make the program available at no cost to eligible consumers who have purchased new RVs from them.
The Dispute Resolution Program for Recreation Vehicles (DRP-RV) is administered by DeMars, a leading national alternative dispute resolution firm, and available for eligible RV consumers throughout the U.S. and parts of Canada, where available.