The COVID-19 pandemic has changed life as we knew it in a lot of ways. With many Americans unemployed and struggling to pay their rent, property management professionals are having to balance empathy for their residents with their community's bottom line at a rate like never before. Find out how one multifamily CEO is training her teams to strike the necessary balance.
Check out NAA's tips on what to do before the holidays to cut down on emergency maintenance calls when we see both visitors and cooking increase within our communities.
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Is your community using email effectively? With a few tweaks to the way we think about email, leads, closes and renewals all have the potential to increase. Read on for 99 emails to send depending on lifecycle: new prospects, future residents and current residents.