VAMA News
HOME has a program that allows apartment owners and managers to try accepting Housing Choice Vouchers in a more controlled environment. HOME's Move to Opportunity program prescreens HCV recipients and provides training on how to be an excellent resident. HOME also acts as a resource to apartment management should you need help communicating with the Housing Authority or your resident. This is a wonderful way to not only rent an apartment but to help a family in need.
Visit http://www.naylornetwork.com/vam-nwl/pdf/March_2018_Mobility_Program_Article.pdf to view the full article online.
|
When over 70% of a localities property tax base comes from homes the government starts to worry as well they should. Will your locality have this problem in the future?
Visit https://alextimes.com/2018/02/taleoftwotaxbases/ to view the full article online.
|
Build Your Skills
We work in a customer service business where people are our purpose. We rely on a team of individuals to work together towards a common goal and in order to be successful, we need other people. It is easy to get frustrated and discouraged when we interact with difficult people on a daily basis. Whether you are working to provide stellar customer service or just trying to get through the day without ramming your head through a door, our industry revolves around people: the people we work for, the people we serve, the people we lead. By having a greater understanding of the individuals we come in contact with and being better equipped to maneuver difficult situations, life truly can be easy!
Visit http://www.naylornetwork.com/vam-nwl/pdf/katie_rigsby_people_are_our_purposevama_2018.pdf to view the full article online.
|
Check out these tips on how to make the most effective impact with some very “simple, low budget, hardly takes any time to do”, ideas I think you will really enjoy doing as much as your residents will enjoy receiving.
Visit http://www.naylornetwork.com/vam-nwl/pdf/10_Love_-_jackie.pdf to view the full article online.
|
If we tie our employees’ hands, can we be disappointed when they let us down? I have asked thousands of students in my classes a simple question: “How many of you have ever said – out loud or internally – ‘I might as well do it myself, because I need it done right’?” Without fail I get nearly everyone in the room to raise his or her hand. What this says to me is that as an industry and as a society, we have a problem with delegation.
Visit http://www.naylornetwork.com/vam-nwl/pdf/Empowerment_Plus_Accountability_Equals_Achievement_-_RGeorge_2014.pdf to view the full article online.
|
The short answer...it's both...the long answer is much more interesting. Click below to read the article and join Petra at VAMACON for two more sessions; "Dealing with People Who are Hard to be Nice To" and The Power of Service. Give Residents a Reason to Stay".
Visit http://www.naylornetwork.com/vam-nwl/pdf/Who_Do_You_Serve.pdf to view the full article online.
|
Calendar Highlights
Error - Layout template not found. Contact NaylorNet support.
Great Maintenance = Easy Renewals! Invest in your Maintenance Team and Increase your NOI! CVAA 3/13 & 3/14 Certified Pool Operator (CPO) CVAA 3/21/18 Maintenance Mania & Appreciation Day RLRAC 3/21/18 CPO Seminar VAMA 2018 State Conference - April 11th - 13th BRAC 4/18/18 Certified Pool Operator (CPO) Course HRAC 4/25/18 Certified Pool Operator (CPO) CVAA Certificate for Apartment Maintenance Tech (CAMT) CVAA 10/11/18 Mini Con Trade Show & Seminar Series NRVAC 10/25/18 Trade Show & Maintenance Seminar
Visit http://www.vamaonline.org/events/event_list.asp?DGPCrSrt=&DGPCrPg=1 to view the full article online.
|
|