Statewide News
Please take a few minutes to complete this short 5 minute survey. Results will be presented during Lauren Curley's sessions at the 2015 VAMA Conference.
Visit https://survey.zohopublic.com/zs/Gyy5K3 to view the full article online.
|
|
|
|
|
Maxing Out Your Maintenance Maintenance related complaints and disappointments have remained one of the top 5 concerns on resident surveys and on line websites for over 5 years straight (1). Be it slow, inaccurate, dirty or non-existent maintenance is a top reason why people are leaving communities and looking for ‘where the grass may be greener.’ Maintenance will make you a property management hero or can be a thorn in your side that you just can’t pull out. No matter how many bells and whistles we add to apartments or amenities we offer quality in servicing our clients’ maintenance MUST be a top concern of any property management organization. So, what are the secrets to maximizing our maintenance teams? How can we ensure that the quality of the work is one that satisfies the customer while maintaining the value of the asset? Are you doing all you can do maximize the key players on your team both inside and outside of the office?
Visit https://www.naylornetwork.com/vam-nwl/articles/index.asp?aid=315469&issueID=38838 to view the full article online.
|
Industry News
To support the NAA Network’s growth and strengthen its relationship with affiliates, NAA has also unveiled its second annual Affiliate Membership Challenge. Last year’s inaugural 2014 Affiliate Membership Challenge provided a fun and creative way for NAA to energize its membership and staff. Affiliates actively recruited non-member properties and companies in their local areas, growing their membership base and earning thousands of dollars’ worth of prizes along the way.
Visit http://www.naahq.org/affiliates/2015-affiliate-member-challenge to view the full article online.
This article answers the important question: Is site speed important? According to Google, yes, and they take site speed seriously as site speed is linked to customer satisfaction. However, Google reminds us that site speed shouldn't trump content and relevance.
Visit http://dealfuel.com/2014/12/seo-page-speed-connection/ to view the full article online.
|
Industry Events and Education
It's not too late to register for the 2015 VAMA State Conference! Join us April 15-April 17 for cutting edge training sessions, trade show featuring exclusive sponsors and vendors, and a chance to win $1,000 cash AND expenses paid trip to NAA's 2015 June Conference in Las Vegas. You won't want to miss this annual educational and networking opportunity! Get your team registered TODAY for membership only rates. Follow us on Twitter at: #VAMACON
Visit http://www.vamaonline.org/events/event_details.asp?id=577187 to view the full article online.
|
CVAA will be hosting our 6th Annual Maintenance Appreciation Day and Maintenance Mania on Tuesday, April 28th! This year our education courses will take place in the afternoon with our competition and reception kicking off at 5:15pm. We'll be giving away our newly added Spirit Award for the office team members that best support their maintenance crew and attend this event!
Visit http://www.vamaonline.org/events/event_details.asp?id=615686&group= to view the full article online.
|
|