Announcement from Anthem Blue Cross and Blue Shield and affiliate HealthKeepers, Inc.

Attention providers who intend to provide physical, occupational or speech therapy services:
 
The AIM Rehabilitation Program effective date is delayed until September 1, 2022. A prior authorization will not be required for therapy services until that date.
 
Recently, Anthem Blue Cross and Blue Shield and our affiliate HealthKeepers, Inc. shared with you our plans to transition medical necessity review of physical, occupational and speech therapy services to AIM Specialty Health® (AIM), a separate company, effective August 1, 2022. Last week we informed you that we were experiencing a technical issue related to Anthem’s Commercial members in Virginia. Therefore, we have decided it would be best to postpone the prior authorization requirement for the AIM Rehab program until September 1, 2022. We will continue to work on resolving our technical issues.
 
At Anthem, we value your business and understand the seriousness of this delay. Please know that we regret any inconvenience or disruption this situation may have caused you and your staff.
 
Thanks,
 
The AIM Rehabilitation Program Team