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Smart business people know that your options to stand out in the marketplace are limited... Cut prices? Not very profitable. Improve product quality? Certainly, but that can take substantial time and money.
The fastest, most cost-effective way to differentiate yourself is to focus on your service. Customer service can no longer be merely average or simply friendly; it needs to be remark-able. That means you and your team members need to be seen as Trusted Advisors.
Here's your opportunity to make that happen for your team...