Carol A Tracey Customer Service Award Winners

The Carol A. Tracey Customer Service Award is for employees of NEPPA member utilities who deliver outstanding service to their customers, either through sustained, exceptional performance in serving their customers, or the development of new and/or innovative programs to meet customer needs.

This year’s winners were announced at the Customer Service Conference held at Old Sturbridge Village on September 12.

Nancy Forgione from Sterling Municipal Light Department

Christine Arsenault from Sterling Municipal Light Department

Meggin Hendley from Sterling Municipal Light Department

Sue Curll from Sterling Municipal Light Department

Penny Jones from Village of Morrisville Water & Light Department

Lisa Sheehy from New Hampshire Electric Cooperative

Gene Duhamel from Shrewsbury Electric & Cable Operations

Nancy Forgione, Christine Arsenault, Meggin Hendley, and Sean Hamilton, General Manager, from Sterling Municipal Light Department

Lisa Sheehy and Judy Gove from New Hampshire Electric Cooperative

Gene Duhamel and Michael Hale, General Manager, from Shrewsbury Electric & Cable Operations