Regulatory Affairs
August 6, 2020

NEW - Recall notice of Valor H5 series fireplaces due to laceration hazard

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A recall notice has been issued for Valor H5 series fireplaces due to a laceration hazard. The recall involves the following products: 1150ILP Propane Gas (1150P20001 to 1150P20365) and 1150JLP Propane Gas (1150P20366 to 1150P21502). The model and serial number information is located on a card located on the right side of the fireplace box. 

The use of the fireplaces over time may cause the pilot burner component to degrade causing a delay in the main burner ignition. The pressure from this delayed ignition may cause the glass front to break posing a laceration hazard. Consumers should stop using the affected fireplaces and contact the dealer where the fireplace was purchased to schedule a service to repair the fireplace burner. 

For more details, the full recall notice can be accessed here. For any questions, please contact VP of Regulatory Affairs and Safety, Robert Loenhart at robertloenhart@propane.ca or 613-683-2274.

 

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