College Services Monthly

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Webinar: It's All About Benchmarking
May 27, 2014 - 2 p.m. ET: Establishing benchmarking for your auxiliary services is a powerful tool that can be used in a variety of areas such as technology, operations management, purchasing, outsourcing, training, finance, business, and marketing. The sources of information, method of data collection, relevance of data with the goals, planning, and implementation are some of the elements to consider for the benchmarking program. Benchmarking is a process consisting of goal setting, competitive analysis, sensitivity analysis, strategic planning, and implementation. Continuous improvement of quality concepts are an integral part of the benchmarking process. Learn more

 

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NACAS (National Association of College Auxiliary Services), headquartered in Charlottesville, Va., is a nonprofit higher education association serving auxiliary services and student support services professionals at colleges and universities in the United States, Canada, the United Kingdom, Australia, Ireland and Asia. NACAS provides extensive opportunities for members to share ideas, develop business solutions, enhance programs and revenues, and develop meaningful professional relationships.
For more information visit: www.nacas.org